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Building relationships, not selling vehicles, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim.
6800 Dallas Pkwy, Plano, TX, 75024, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 8:00 p.m. | |
Tue | 7:30 a.m. to 8:00 p.m. | |
Wed | 7:30 a.m. to 8:00 p.m. | |
Thu | 7:30 a.m. to 8:00 p.m. | |
Fri | 7:30 a.m. to 8:00 p.m. | |
Sat | 7:30 a.m. to 6:00 p.m. | |
Sun | Closed |
Purchased a replacement key for my vehicle they coded it to my car right there while I waited and were very fast efficient and I was very impressed with the service.
Incredible service experience. From being greeted by Ronald as soon as I pulled up to the free loaner car the entire process to have my new BMW serviced was first class. Most BMW dealerships I’ve been to for service don’t really offer free loaner cars. They charge a fee of around $35 for ‘windshield insurance or other nonsense’. At Sewell, I was given a brand new 5 series completely free. Secondly, every interaction with the staff was positive. Everyone is so friendly. My car was serviced and washed and I was given a free ch... read more
I brought my BMW to BMW of Plano for service, and the infotainment screen was working perfectly when I dropped it off. The moment I drove home, I found a black circle on the screen. The service team denied responsibility, saying it was just a coincidence. Instead of investigating or offering a fair solution, they brushed me off. Very disappointing lack of accountability from a BMW-certified dealership.
I purchased a 2024 BMW 530i certified preowned with 2500 miles on it in April from BMW Arlington. I’ve noticed a mildew/mold smell occasionally so I decided to visit the service department on last Wednesday. Brandon at BMW Plano told me they identified the problem and they needed to do an ozone treatment and change the air filter but it would cost me approximately $300. The car only has 5000 miles and is under the original manufacturer warranty, it has a maintenance warranty for 3 years and it’s certified for an unlimited nu... read more
Sewell BMW of Plano has a 4 star rating with 8 reviews.
Sewell BMW of Plano is closed now. It will open at 7:30 a.m.
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