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Severn Auto Body
- Automotive
- Annapolis, MD
About this business
Severn Auto Body is the largest and one of the oldest collision repair facilities in the Annapolis, Maryland, area. We are proud to be in the Top 1% of independent body shops in the State of Maryland, working with an extensive list of industry partners, auto dealerships and insurance companies.
Location details
1908 West Street, Annapolis, MD, 21401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst experience!! Our 2023 Pallisade was involved in a deer Hit and our vehicle was sent to D's Paint and Body in Peoria on June 8th. We were given an expected completion date and that was not met but understandable with parts delays. Since that time we have been given countless dates when our vehicle would be done and there is always some reason for another delay (we were told wrong part received three different times). We are beyond frustrated at this point and still do not have our vehicle back coming up on 3 months. Cus... read more
Excellent customer service!! *****was amazing!! My truck looks fantastic!! Great big THANK YOU!! ????
Business response:
Thank you for the nice review! Yes Jamie is amazing! Kevin
Very good communication and my car looks great. No sign of the damage and it looks new again.
They have had my car over 6 months and still not done….. you’ll be promised everything and lied to through the whole process. Go elsewhere!!!!
My husband was hit by another vehicle 12/2021. Unfortunately, he unexpectedly passed away 1/2022. I took over the process with getting our Tesla repaired. I reached out to the Rifes Autobody Grandview location 2/2022 to get an appointment and was rescheduled 3 times. The first time, I called to confirm my appointment for the next day. The receptionist informed me that my appointment needed to be rescheduled and she didnt get around to calling. She then told me that I had to be rescheduled due to parts being on back order. I ... read more
Business response:
************************* was scheduled for repairs on 3/21/2022. On 3/11/2022 an authorization form was emailed to the customer. This is signed by the customer so that we can start the tear down and blue printing process of their vehicle for repairs. As stated, the customer missed the appointment and the email. There have been many events, some unexpected and unfortunate, leading up to this appointment. This also caused a mix up of contact information, IE: email addresses and phone numbers. Our *** did relay to ************... read more
It was with great appreciation that your team in Oshtemo Township, repaired my Equinox after I was rear-ended. The staff was very personable and helpful. What a surprise that when we drove up, my husband commented it was SO VERY clean on the outside it looked like brand-new. Then when I got in the car, it was so cleaned and new and it must have been detailed. What a joy to find a reputable, conscientious, and with integrity. I most certainly will refer them to Autobody USA. Thank you to Mike E***** for coordinating my... read more
Had an estimate. Spencer the manager would NOT RETURN my car key so I could go home. He held my key in front of my face. Said he would call the police, if I grabbed my key. (Obviously would never do this to a MALE customer.) Spencer stated, You have to sign, that your car is unsafe to drive. The police told me my car is safe to drive. Spencer is a past employee of **********rental cars, where I was to be able to rent a car. No car is available because Spencer waited too long. I had to have my car towed to my home get my car ... read more
I want to thank **** for taking care of me today. I thought I had a rust chip starting. When he saw it it was something that came off with some solution. I have used Three C Body Shop for a long time. I will continue to use them.When my wife came back and told me the story. That there was no charge I could not believe it. We have been with you before ****. I have a **** Dodge Dakota with only 35k miles. *** only people that have touched my truck is Three C Body shop.We have never had any company (Fences decks landscaping ect... read more
Business response:
Thank you so much!
Everything was great. Zero complaints. The car came back looking better than it did before I was rear ended
Business response:
Thank you sir for the review!*****
Frequently asked questions about Severn Auto Body
How is Severn Auto Body rated?
Severn Auto Body has a 4.4 star rating with 61 reviews.
When is Severn Auto Body open?
Severn Auto Body is open now. It will close at 5:00 p.m.
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