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Settler's Gate
- Apartments
- Allen, TX
About this business
Settler’s Gate is your gateway to comfortable living thanks to our one, two, and three bedroom apartments for rent in Allen, TX. Our pet-friendly and smok
Location details
1420 W McDermott Dr, Allen, TX, 75013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
RecommendedI've lived in this community for almost 5 years now, have seen property management companies come and go, different upgrades throughout the community, among other changes. Even with fairly regular changes and yearly rent increases, this has been one of my favorite apartment homes that I have lived in. Nice quiet community with plenty of amenities to keep you and your family busy.
When we originally leased May 2020 the managment was so friendly and willing to get stuff done. The newer manager is the rudest and most disrespectful person I have ever met. We have always tried to be involved in the community going to pool parties, food truck nights ect. The office staff even emailed and asked my girls to sell Girlscout cookies in March & even let them set up a table at one of the food truck events. The salon I work at gave them numerous door prizes to g… See more
Love living here! Office Staff are friendly and helpful. Maintenance staff are also super friendly and quick to resolve issues. Good community
Unfortunately we made a mistake and applied for an apartment at this chaotic place. We got approved signed papers set up the app paid the deposit, they even had the rent ready to be paid, then they called a month later to tell us the unit is no longer available, they had a replacement in a worst location for 200 more. Or just get our money back, so we said we would rather get our money back. They gave us a receipt and promised to refund within 30 days. Of course no refund was paid getting closer to two months, our credit of ... read more
It has become awful here. I have lived here for 4 years and the past 6 months have been horrible since Greystar management has taken over. I just found out our pools are going to be closed for at least 30 more days! Crazy! We won’t be able to swim for most of the summer. Just at a loss for words by how bad this complex has gotten.
I think your residents assistance and customer service offered by some of your office personnel should be a lot better and with more kindness. I Just got hung up on the phone by one your assistants, whom I really doubt she’s had the proper training to answer the residents questions.
I really had a great service until now, it’s been a week that I submitted a maintenance request about a light bulb in the kitchen that went off, I have called the office, email the leasing officer, and today I email the manager too, but I don’t have an answer, not explanation why it is taking so long.
Perfect place of abode with nature and well maintained environment. Staff are very courteous and respectful .I have never regret my decision to live in the community that makes me feel great.
Business response:
Hi Ademola Olaitan Dave, thank you so much for your positive comments about Settler's Gate and for choosing us as your home!
I love this apartment community! Zack is the most amazing leasing agent! He is always a call or email away! He is always following up to make sure we are satisfied!
Business response:
Thank you Ashlee for letting us know how Zack is preforming. It is important to us that we offer the best service.
Frequently asked questions about Settler's Gate
How is Settler's Gate rated?
Settler's Gate has a 3.4 star rating with 520 reviews.
When is Settler's Gate open?
Settler's Gate is closed now. It will open at 10:00 a.m.
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