SERVPRO of Streamwood / Bartlett / West Chicago City

Erin Hart 

on Google

3 weeks ago

I would like to say this business was a wonderful experience after our sewage flooding emergency. They were prompt and friendly. Unfortunately where they fell extremely short was in the efficiency category. The team had to come back twice because areas of cleanup were missed. Anyone can make a mistake once but after the missed spot is AGAIN not handled?! Now, I'm afraid that this company's abilities and expertise are in question. The price certainly does NOT reflect the fact that we needed to get them back twice, nor that my... read more

spiffygrl 

on Google

3 months ago

We had a dead sump pump and a soggy basement. I called a couple of other highly rated companies, and after speaking to them, my first thought was ka-ching ka-ching. So i called Servepro. It turned out to be a very smart decision. Cindy in the office explained the process extensively so after the phone call I knew everything i needed to know. We scheduled up a date right away. The communication was excellent and there was no dealing with insurance headache, because Cindy did. I even got a call the day before, and the morning ... read more

John Russo 

on Google

3 months ago

TJ and his crew were great. On time, friendly and professional. The entire team was a well oiled machine and completed the mitigation in one business day. All working hard to move wet material without tracking through the house. They barely got the floor matting/ liner they layed wet or dirty. Multiple fans and dehumidifiers are running now to dry out the basement. I will be hearing from their team of follow up inspectors daily. Once basement is dry to ServPro satisfaction the job will be completed. Could not be happier with... read more

Alison Hunter 

on Google

9 months ago

Great experience! Steve and crew took care of the water damage from a burst pipe quickly and efficiently! Highly recommend! 

Maria Merrill 

on Google

a year ago

The quick response was crucial. My home had 13 inches of sewer and hazardous waste back up. They worked hard, were respectful of my home and were kind. Thank you Steve, Bob and the team!