SERVPRO of Southeast El Paso/Butterfield

Laura Yee 

on Google

4 days ago

I had a great experience with SERVPRO, especially with Carlos Jimenez, the Crew Chief. Carlos provided excellent service, communication, and professionalism throughout the entire process. We had a pipe leak that flooded our bedrooms, bathrooms, closets, and living room. Carlos and his team—Eddie C., Mónica M., Cristina A., Armando N., and Julio O.—responded immediately, took control of the situation, and carefully assessed all the damage. It has now been a week, and they continue to work diligently to prevent mold and minimi... read more

Mariana 

on Google

3 weeks ago

I would like to thank Carlos Jiménez and Danny Ramírez for their outstanding work and professionalism!! 

Josh Caldwell 

on Google

a month ago

Josh and Monica did an amazing job at explaining the process and being extremely quick at their job. We will definitely continue to call on Servpro! 

Ana Stewart 

on Google

a month ago

I had a great experience with SERVPRO of El Paso. When my bathroom and three bedrooms flooded, I was stressed and unsure of what to do, the company responded quickly and came out the same day I called. Carlos J., was extremely helpful throughout the entire process. He was courteous, professional, and took the time to explain everything to me. His prompt response and excellent customer service made a difficult situation much easier to handle. The team worked efficiently and professionally, and I felt confident that my home wa... read more

Karla Montañez 

on Google

a month ago

I couldn't be happier with the service I received from SERVPRO. After discovering significant water damage in my home, I felt completely overwhelmed, but their team responded quickly and handled everything with professionalism and care. Carlos Jimenez walked me through every step of the mitigation process, making sure I understood what to expect. He was incredibly patient with all of my questions and took the time to address every concern while getting the work started right away. Armando Nevarez was also fantastic to work w... read more