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SERVPRO of Park Ridge, North Rosemont and South Des Plaines
- Building Supplies
- Des Plaines, IL
About this business
Location details
106 Touhy Ct, Des Plaines, IL, 60018, United States
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Don't bother calling Servpro. My wife took the day off for this appointment and 2 hours before their arrival they called and cancelled because "a bigger job came up". First off, if any one of us cancels an appointment 2 hours before - we'd be charged a fee. but for some reason that doesn't go the other way. Second, any company that leaves a little job for a bigger one is a company I don't want to deal with. Ultimately it seems we dodged a bullet with this company.
Buyer beware. The workers did a fine job on my water clean up, but the communication was terrible and ultimately I wish I used someone else. Just expect that they will try to charge for as many things as they can while they are there without letting you know. I left a message for the owner 8 days ago and still haven’t gotten a call back. The woman who answers their emails is very responsive, but it seems like the owner is the only one with any authority to respond to customer concerns and he doesn’t have time to do so. My co... read more
Vanessa Martine is a joy to work with and very knowledgeable!
Servpro was the perfect choice to clean out a hoarders house. This house was infested with mice, bed bugs and ants. It's was totally discusting. I called another company after Servpro. Servpro did the job quicker. The crew had a list of what the owner was looking for. They came out with anything they had on the list and anything valuable looking. The crew was quick and amazing putting up with that mess. We tried to clean and knew it was to much. I called for professional help and they are it. If you need and honest trustwort... read more
The team was excellent and the job was well done. The only reason for 4 stars instead of 5 is because it was rarely possible to get much advance notice of when (day and time) each next step was to be done. Knowing that would have been helpful to me but, in the end, all went well.
Frequently asked questions about SERVPRO of Park Ridge, North Rosemont and South Des Plaines
How is SERVPRO of Park Ridge, North Rosemont and South Des Plaines rated?
SERVPRO of Park Ridge, North Rosemont and South Des Plaines has a 2 star rating with 2 reviews.
When is SERVPRO of Park Ridge, North Rosemont and South Des Plaines open?
SERVPRO of Park Ridge, North Rosemont and South Des Plaines is open now. It is open 24/7.
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