SERVPRO of North Onondaga County

Brad Addison 

on Google

a month ago

Absolutely horrible experience!! They had an amazing technician named Justin who walked me through the inital phase of work. He called and texted daily to determine my work schedule so that he could meet me at home to check on the equipment and water. He left for some reason and all hell broke loose. One guy showed up to my house to demo the wet wall and insulation who had no business being by himself without supervision. He demo half the wet material and to keep the house from taking on cold from the freezing temperatures t... read more

Eli Garcia 

on Google

3 months ago

Jason, the project manager, was fantastic throughout. Accessible, flexible, and very good at following up with me and a third party assessor. He knows what he’s talking about industry wise, but I never felt talked down to or like I was being jargon’d to death or squeezed for more money. On top of that, the crew assigned to our project was amazing. Matt and Trent were kind, efficient, receptive and even sweet to our dog! They withstood a barrage of questions from the whole family. A nice touch, Matt would call and check in ju... read more

jim casey 

on Google

4 months ago

Jason and his crew (Davion,Devon and Mick) Did an outstanding job. I would highly recommend this company. 

Helen Finch White 

on Google

5 months ago

Serv pro was here promptly after I called them for leaking diswasher. Water damage on 1st floor and basement. Moved removed all wet items. staff very professional, polite and careful. Installed fans and dehumidifier. Dried floor, walls on first floor and basement. Here everyday to check on drying process. Great job. No complaints. Would use them again. Rec to others 

Rita DiRubbo 

on Google

5 months ago

I had to call Serv Pro as there was water in my basement Monday. I called the company and Matt arrived about 8:30 that morning. By 9 am Juan and Trent got busy working all day getting everything ready to get rid of the water. They came Tuesday then Wednesday when Mick came with them . Thursday, Destin came with Juan and today Ashley came with Trent to get things back in order. Everything was explained to me about what there were doing and I am pleased with the service I have gotten. Thank you for your service