SERVPRO of Minnetonka, St. Louis Park, Golden Valley

Tracie Boyd 

on Google

a month ago

We had an excellent experience with the SERVPRO of Minnetonka team—Kimon, Owen, and Armondo. They truly went above and beyond throughout the entire process. Their communication was outstanding, keeping us informed every step of the way and making a stressful situation much easier to navigate. They were incredibly patient and kind with our kids and pets, taking the time to answer questions and explain the equipment they were using, which our kids found fascinating. After the plumber repaired the pipe, they also took the tim... read more

Cassie Finnegan 

on Google

6 months ago

Updated 2/23: Since my original post, the company has attempted to resolve the concerns below, but once again failed to competently do so & attempted to pay me to remove the review (clearly why their rating is much higher than I would expect). See additional pictures regarding the grouting they added around our fireplace (only after request as they attempted to leave an uneven half inch gap originally) which isn't even the same color. They originally had to repair it after one of their team members broke it and did so with ... read more

Joe Wagner 

on Google

7 months ago

My condo building in downtown Minneapolis had a major water leak this winter (frozen pipe in an adjacent unit). The Servpro team was absolutely amazing - onsite almost immediately to help minimize the damage as it was unfolding. Then the mitigation phase for my specific unit was handled professionally and effectively with team assistance and excellent communication along the way ~ often during crazy hours and weekends. HUGE thank you to James Vargas (especially) and his team for helping me through this phase of the process! 

Mai Kao Yang 

on Google

5 months ago

SERVPRO did a great job from start to finish, and I am very satisfied with how smooth they made the entire process. Curtis and Hector really impressed me with their professionalism and thoroughness. They were also incredibly respectful of my home while they worked and explained everything clearly to me. Thanks to them, what could have been a stressful situation felt much more manageable. 

Dan Haugland 

on Google

7 months ago

Tremendous initial response to emergency flooding situation and the teams had excellent continued follow-up and communication for several weeks afterwards. The owner, Scott, even worked out a complex billing problem for us personally which was extremely appreciated and gracious of him to do. Highly recommended.