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SERVPRO of Loudoun County

4.3

About this business

SERVPRO understands the anxiety that comes when a water or fire damage event hits your home or business. Our professionally trained staff is accustomed to handling these emergencies, and we strive to minimize the disruption for you so you can get back to normal life, soon. We're a trusted leader in fire and water cleanup, restoration services, pathogen and biohazard cleaning, and more. Founded in 1967, the SERVPRO franchise system has a network of more than 1,800 individually owned and operated franchises responding to prope... read more

Location details

25387 Pleasant Valley Rd Unit 160, Unit 160, South Riding, VA, 20152, United States

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4.3120 reviews
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Roberta C.'s profile image
Roberta C. 
5 years ago

Billing dept sent us someone elses final quote. When we brought it to their attention, 3 days later they sent us a final quote with our name but someone elses property address. We are still trying to resolve this. They say they will take care of it but still waiting. In tearing up a toe kick they damaged the bottom of a kitchen cabinet. We dont recommend this company. 

Roberta Chaves's profile image
Roberta Chaves 
5 years ago

Billing dept sent us someone elses final quote. When we brought it to their attention, 3 days later they sent us a final quote with our name but someone elses property address. We are still trying to resolve this. They say they will take care of it but still waiting. In tearing up a toe kick they damaged the bottom of a kitchen cabinet. We dont recommend this company. 

Senthilselvi M.'s profile image
Senthilselvi M. 
6 years ago

They are very rude when we ask questions, they go beyond the limit of the original fix. So we have to make sure everything they do is covered with insurance every time. In that case, I was bit nervous about the work. 

Business response:

Hi Mr./Mrs. Senthilselvi we apologize for not being able to satisfy your expectations, please feel free to give me a call at 703-982-7061 EXT: 709 so that I may see if I can resolve your problems with our service. 

SENTHILSELVI MURUGESAN's profile image
SENTHILSELVI MURUGESAN 
6 years ago

They are very rude when we ask questions, they go beyond the limit of the original fix. So we have to make sure everything they do is covered with insurance every time. In that case, I was bit nervous about the work. 

Business response:

Hi Mr./Mrs. Senthilselvi we apologize for not being able to satisfy your expectations, please feel free to give me a call at 703-982-7061 EXT: 709 so that I may see if I can resolve your problems with our service. 

Sreenu T.'s profile image
7 years ago

na 

sreenu tadi's profile image
sreenu tadi 
7 years ago

na 

Corey MacKnight's profile image
Corey MacKnight 
8 years ago

Very thorough and knowledgeable. 

Corey M.'s profile image
8 years ago

Very thorough and knowledgeable. 

a homeowner's profile image
a homeowner 
12 years ago

None 

Frequently asked questions about SERVPRO of Loudoun County

How is SERVPRO of Loudoun County rated?

SERVPRO of Loudoun County has a 4.3 star rating with 120 reviews. 

When is SERVPRO of Loudoun County open?

SERVPRO of Loudoun County is open now. It is open 24/7. 

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