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9097 Kenamar Dr, San Diego, CA, 92111, United States
Get directionsThey arrived quickly and used excellent communication. My family and I were having a were having a minor emergency and Martin arrived and immediately helped us calm down. He was extremely knowledgeable. I would definitely recommend.
We had a water damage issue at our home in La Jolla and called SERVPRO of La Jolla after hours. They answered right away and had a crew out quickly, which was a huge relief given the situation. The team was professional, respectful of our home, and explained what they were doing as they went. They set up drying equipment, checked moisture levels, and made sure everything was documented properly. Communication was solid from start to finish, and they worked directly with our insurance, which took a lot of stress off us.
I actually do not understand how this company has so many great reviews. They must be fake bots. They leave projects hanging mid way, don’t call back, schedule several days later, generally do not give a shit. Each person just passes the buck and goes “that’s not my department”. I talked to someone else who worked with them that had the exact same experience. We had a 1 week mold remediation project that took over 3 weeks. STAY AWAY. UPDATE: They've left some comment below about contacting them to make it look like they care... read more
Martin and Julio were extremely reliable and provided excellent support throughout the water drying process. They communicated clearly by text, were always on time, and made sure I understood each step. Julio carefully monitored the drying progress and offered valuable guidance and reassurance. I’m very confident in their work and highly recommend SERVPRO, especially Martin and Julio.
Very good service, their response time to help mitigate the water damage, removal of damaged materials in the affected areas was incredible. Provided all of the equipment to dry the affected areas and removed all the debris. This was the second we have used their services. I amply recommend using their services in case you ever have the need. Julio and Martin supervises the work done showing great knowledge, responsibility and professionalism.
SERVPRO of La Jolla has a 4.9 star rating with 243 reviews.
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