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SERVPRO of Grapevine/NE Tarrant Co.
- Contractors
- Keller, TX
About this business
SERVPRO understands the anxiety that comes when a water or fire damage event hits your home or business. Our professionally trained staff is accustomed to handling these emergencies, and we strive to minimize the disruption for you so you can get back to normal life, soon. We’re a trusted leader in fire and water cleanup, restoration services, pathogen and biohazard cleaning, and more. Founded in 1967, the SERVPRO franchise system has a network of more than 1,800 individually owned and operated franchises responding to... read more
Location details
1670 Keller Pkwy Ste 209, Keller, TX, 76248, United States
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Our furniture was ruined by the team who picked up and stored the furniture. The furniture was not packed and stored professionally as we were told. The person by the name of Eli doesn’t respond nor does he follow up. Very poor customer service and lack proper communication and avoid responsibility. Stay away from this company. Servpro, In response to your reply, 1) The deep cleaning you referenced was on done to the chairs not the couch, which we have asked to be done but the person you sent didn’t. 2) The 3rd part you have... read more
Our furniture was ruined by the team who picked up and stored the furniture. The furniture was not packed and stored professionally as we were told. The person by the name of Eli doesn’t respond nor does he follow up. Very poor customer service and lack proper communication and avoid responsibility. Stay away from this company.
Our house had water damage from a faulty kitchen pipe, and our neighbors highly recommended ServPro. The whole team at this location was prompt, friendly, and professional. Isaiah provided a thorough assessment and estimate, and I appreciated the transparency and clarity for prices. Sean and his team provided top notch work to mitigate damage as well as keep a functioning kitchen for our large family. Happy to recommend their services to others!
Cannot fully describe how deeply unpleasant it was to even speak on the phone with them. Horrible horrible experience.
Our upstairs toilet overflowed and flooded into the hallway and bedroom next door, and then flooded our kitchen on the first floor, pouring through the vent, ceiling, and the light above the kitchen sink, into my office, and our living room. It was catastrophic, and incredibly stressful. Zach with SERVEPRO managed our remediation, and did an excellent job making us feel at ease and reassuring me that this was not the end of the world. Huge thank yous to Zach, Andrew, Kole, Dominic, Kyle, Dave, and Noah. Every member of the t... read more
Frequently asked questions about SERVPRO of Grapevine/NE Tarrant Co.
How is SERVPRO of Grapevine/NE Tarrant Co. rated?
SERVPRO of Grapevine/NE Tarrant Co. has a 4.8 star rating with 188 reviews.
When is SERVPRO of Grapevine/NE Tarrant Co. open?
SERVPRO of Grapevine/NE Tarrant Co. is open now. It is open 24/7.
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