SERVPRO of Everett / Lake Stevens / Monroe

Jasen Mortensen 

on Google

2 weeks ago

SERVEPRO of Everett/Lake Stevens was awful about communication. Left drying equipment in my house for much longer than was needed to ramp up the bill. Their project coordinators/administrative staff were constantly contradicting each other destroying any and all trust. Their apathy and poor management cost me the purchase of my dream house. I was not shocked to find out from friends and associates that they too had similar experiences with this company. I would be more forgiving in my review if at any point it seemed like th... read more

Vicki Berg 

on Google

a month ago

On January 30th, 2025, we uncovered extensive water damage and mold in a large portion of our living area. We thought a plumber had fixed the small leak we had previously found and dried the area, only to discover while starting a kitchen project that the damage was much much worse. I called Allen Beeman at Servpro who immediately sent Matt Doherty and his team to thoroughly inspect and describe how to fix it. The next day, he provided us with a detailed report we showed our insurance and also met with the adjuster and ourse... read more

Mary McCrary 

on Google

a month ago

We are beyond grateful and thankful for Servpro completing our home interior repairs following the cyclone storm damage. We are especially pleased with Jeff for working with our insurance and making the whole process seamlessly stress free. Rod was instrumental in helping us locate our dream flooring and everyone kept us informed of the entire process of bringing our home together again. When the final work was done, it appeared as if we never had damage to our home. Thank you everyone at Servpro for making our house into ou... read more

Peggy Zafarana 

on Google

a month ago

The Servpro team has been a lifesaver for us after a devastating house fire on Christmas day. Their response team responded within hours of the fire chief’s call giving us an all clear to enter the site. Servpro was on site for a couple of months doing their job mitigating damages, removing contents, completing demolition, and conducting entire cleanup throughout the final inches of the entire job site. The team was compassionate throughout as we were still feeling the shock and awe of the situation. They knew what they were... read more

Michael T 

on Google

2 months ago

3 to 5 days to dry out the ceiling, drywall and sufloor due to water heater leaks (40 gallon tank). It turns out Servpro has spent more than 3 weeks to dry out the leaks. It takes such a long time to dry out and the leaks must result from the whole swimming pool of water. Unbelievable.