SERVPRO of Everett / Lake Stevens / Monroe

Roxy Penney 

on Google

a day ago

We are in a process with a open claim due to water damage. They told us they had done all the remediation and demo. We were completely out of our home when this happen on August 9th 2026. We went to check on our home weeks after they had said that it was all taken care of. I have Mast Cell Activation Syndrome and I immediately started to have my airways starting to close. I had to inject 100mg of Benadryl just to not have to use my epi pen which I take every where due to my MCAS. This means they did not do the remediation pr... read more

Rauf Gasanov 

on Google

4 months ago

I had a very disappointing experience with Servpro. At the beginning, they promised to support me and protect my interests with the insurance company, but that was not my experience at all. It felt like their main focus was getting paid by insurance rather than actually helping me. There was no clear project timeline, and communication was very poor. Even simple questions like what the plan was for the next day were often answered with “we don’t know.” The quality of work was also not acceptable. The job felt rushed and mess... read more

Mollie Boliek Crews 

on Google

5 months ago

We had a water leak that flooded most of our main floor. ServPro came out to help with water mitigation. Alex B. was super helpful and explained the process and steps that would be taken. Would highly recommend both ServPro and Alex B. 

Ashley Kerwin-Sanders 

on Google

5 months ago

This company is corrupt. They were rude, gave misinformation and their sub-contractors do a horrible job. They promise the moon when you first talk with the people at the office and the remediation team, but they deliver incomplete work and overcharge for their services and charge you for things you didn’t ask for. We had water damage in the Spring of 2025 and the remediation team came in and did their job. It took several days longer than they estimated and they tore apart my daughters room that they claimed was impacted by... read more

Miranda Uptain 

on Google

5 months ago

Alex B is amazing! His patience and professionalism with my grandparents' difficult demo and restoration has been so helpful during such a stressful time. Highly recommend! Thanks Alex!