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SERVPRO of Decatur/Forsyth

4.2

About this business

SERVPRO understands the anxiety that comes when a water or fire damage event hits your home or business. Our professionally trained staff is accustomed to handling these emergencies, and we strive to minimize the disruption for you so you can get back to normal life, soon. We’re a trusted leader in fire and water cleanup, restoration services, pathogen and biohazard cleaning, and more. Founded in 1967, the SERVPRO franchise system has a network of more than 1,800 individually owned and operated franchises responding to... read more

Location details

5145 E Firehouse Rd, Decatur, IL, 62521, United States

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4.218 reviews
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Christine Carlson's profile image
Christine Carlson 
on Google
7 months ago

I called Servpro to clean out my ducts in my house. They were nice while doing the work. Now every time when my furnace turns on, I have a vent that whistles. They did come out and fix one vent, but there is another one that they haven't fixed. Again when the furnace turns on, my kitchen floor bubbles up. I never had this problem until they cleaned out the ducts. They claim they had nothing to do with this. 

Eric Byers's profile image
Eric Byers 
on Google
7 months ago

Eric Byers... I am a property owner in Decatur Illinois, I had a house fire and one of my properties and needed restoration services. Servpro came out initially emergency board up. From that point on everything went downhill. Servpro of Decatur is racist and practicing racist tactics. I went back to Servpro for the restoration process. And was told by the owner of Servpro of Decatur. That I had to put down 75% up front. When the owner called me," he said that this was his policy" and he felt like the I was not going to pay a... read more

Shaune Stites's profile image
Shaune Stites 
on Google
8 months ago

Taylor Sorensen was great to deal with. He did a great job with the clean up and was very responsive. Highly recommend the company. 

Amy B's profile image
Amy B 
on Google
a year ago

Joel and Jamie was beyond amazing I can’t thank them enough for all they have done for myself and my family. I will be forever grateful for those two! 

Jaycee Brown's profile image
Jaycee Brown 
on Google
a year ago
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Frequently asked questions about SERVPRO of Decatur/Forsyth

How is SERVPRO of Decatur/Forsyth rated?

SERVPRO of Decatur/Forsyth has a 4.2 star rating with 18 reviews. 

When is SERVPRO of Decatur/Forsyth open?

SERVPRO of Decatur/Forsyth is open now. It is open 24/7. 

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