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SERVPRO of Decatur/Forsyth

4.1

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5145 E Firehouse Rd, Decatur, IL, 62521, United States

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4.120 reviews
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traverse1's profile image
traverse1 
a month ago

We hired serve pro to mitigate our house after a house fire. They were going to come out within a few days and start the mitigation process. After 2 weeks and over a 100° temperatures with the water damage that was already in the house I had black mold and yellow mold amongst other things that were going on in the house. Never heard anything from these people. Just like what my contractor told me what was supposed to be about a $50000 to $60000 job now turned into $160000 job. All they did was put a lock box on my front door... read more

Mackenzie Singer's profile image
Mackenzie Singer 
2 months ago

They came right away on a weekend when our basement flooded - they were quick, honest, and went above and beyond. Jessica and Joel were life savers, we couldnt have gotten through this without them. Thank you so much!! 

Christine Carlson's profile image
Christine Carlson 
10 months ago

I called Servpro to clean out my ducts in my house. They were nice while doing the work. Now every time when my furnace turns on, I have a vent that whistles. They did come out and fix one vent, but there is another one that they haven't fixed. Again when the furnace turns on, my kitchen floor bubbles up. I never had this problem until they cleaned out the ducts. They claim they had nothing to do with this. 

Eric Byers's profile image
Eric Byers 
10 months ago

Eric Byers... I am a property owner in Decatur Illinois, I had a house fire and one of my properties and needed restoration services. Servpro came out initially emergency board up. From that point on everything went downhill. Servpro of Decatur is racist and practicing racist tactics. I went back to Servpro for the restoration process. And was told by the owner of Servpro of Decatur. That I had to put down 75% up front. When the owner called me," he said that this was his policy" and he felt like the I was not going to pay a... read more

Shaune Stites's profile image
Shaune Stites 
11 months ago

Taylor Sorensen was great to deal with. He did a great job with the clean up and was very responsive. Highly recommend the company. 

Frequently asked questions about SERVPRO of Decatur/Forsyth

How is SERVPRO of Decatur/Forsyth rated?

SERVPRO of Decatur/Forsyth has a 4.1 star rating with 20 reviews. 

When is SERVPRO of Decatur/Forsyth open?

SERVPRO of Decatur/Forsyth is open now. It is open 24/7. 

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