SERVPRO of Buffalo Grove/Lake Zurich

Tania 

on Google

2 months ago

My advice don’t use this company. They’re not reliable, and very unprofessional in their procedures, the customer service or satisfaction isn’t their priority. What makes a risky and stressful journey. Extremely dryness conditions makes my skin very irritable , the equipment must be closely monitored to prevent severe over-drying to the property and occupants I will update later with more details. 

Tim Ries 

on Google

5 months ago

I was significantly overbilled by Servpro. When I disputed the charge, the response became aggressive and escalated quickly, including threats of legal action and additional fees in the thousands. I provided picture evidence supporting my case and pointed out their measurements do not even match my house, but it was not meaningfully addressed and they even escalated their aggression. Feeling pressured and overwhelmed by the escalation, I ultimately paid the amount despite believing the charges were not valid. I’m sharing thi... read more

Susan Katz 

on Google

7 months ago

I have waited almost two weeks for my estimate and have still not received it. I would not recommend working with this company. They come in, everything is very professional but the follow up is just not there. 

Makenna Powell 

on Google

8 months ago

My family and I were very pleased with ServPro’s work on our house. We had significant water damage that required a remodel of our entire upstairs and our downstairs bathroom. ServPro was efficient, responsive, and professional throughout the entire process. I would recommend ServPro Buffalo Grove to anyone! 

ellen albin 

on Google

10 months ago

A sump pump recently failed in my home. Two inches of water filled the basement. Hector and his team from Servpro did an excellent job in removing the water, cleaning and drying out the space , wrapping the contents and many other services. Hector and his team were informative, on time and helpful. All other spaces were cleaned . With their help, they made a difficult situation a bit easier. I would highly recommend using them if the situation arises.