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SERVPRO of Bear/New Castle

4.6

About this business

Location details

301 Carson Dr, Bear, DE 19701, Bear, DE, 19701, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.688 reviews
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anonymous's profile image
anonymous 
13 years ago

Thank you for a job well done. We are completely satisfied with the work you did for us. Your tech explained everything as he was doing it and answered any additional questions. I would recommend your services to anyone who has had a misfortune like we did and needs a clean-up crew. Once again we thank you for a great job! Thanks, Cherie N. 

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thehaus32 
14 years ago

Servpro was Amazing! With all this recent rain in Nebraska, my basement was flooded with water. They showed up late one night, sucked up all the water, and put in their fans and a dehumidifier. Will was fantastic and walked me through the step by step process. Great service, great company. I highly recommend. 

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anonymous 
14 years ago

Horrible company. Their workers came in, put our belongings anywhere they wanted to, stacked breakable items on ledges where they could easily be knocked off. Stacked multiple items on top of each other which led to things being nicked and scratched. They broke and damaged several other items and when confronted with this, and with pictures of how they stacked items and also the resulting damage, they tried to say they didn't do it. This was after they were recorded saying that they did stack those items like that. We had wa... read more

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anonymous 
14 years ago

Excellent! 

YPMobile User's profile image
YPMobile User 
14 years ago

SERVPRO of Bear/New Castle was very quick to respond when I had a water damage in my basement. Someone was out on sight within 2 hours from my initial phone call. They were extremely professional and explained everything in detail about what needed to happen and what I could expect before they even started the work. This really put me at ease. They communicated with me from start to finish and did a final satisfaction inspection with me once the whole job was completed. I would highly recommend them to anyone who has an emer... read more

Carla P.'s profile image
Carla P. 
16 years ago

Staff at ServPro in Gaylord are knowledgeable and friendly. Because my insurance requests it, they made daily visits to check the progress of our dry-out. It was a hassle trying to tell them daily what time to visit. It would have been better if they would have sent one time daily that we could depend on. Also, they wouldn't have checked if the insurance hadn't insisted for several days. My electric shot up considerably. 

anonymous's profile image
anonymous 
17 years ago

Seemed like they tore a lot of things out. I mean, we could have done that. I guess I was expecting some specialized process to "restore" our wet basement. Spent a LOT of money to find out that things had to be replaced. Should have done work myself. 

southernrockhottie's profile image
southernrockhottie 
19 years ago

The best decision I ever made! Servpro was a pleasure to deal with during a very trying time, they showed up quickly and kept us very informed every step of the way while cleaning up and drying our flood damaged basement. They worked with our insurance company to make it "like it never even happened". 

Frequently asked questions about SERVPRO of Bear/New Castle

How is SERVPRO of Bear/New Castle rated?

SERVPRO of Bear/New Castle has a 4.6 star rating with 88 reviews. 

When is SERVPRO of Bear/New Castle open?

SERVPRO of Bear/New Castle is open now. It will close tomorrow at 12:00 a.m.  

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