ServicePlus Home Warranty

Brian W. 

on Birdeye

11 months ago

I’ve had a policy with these folks for about a year bought a six year service plan. Called to have my air-conditioning fixed in a rather emergency type situation. They notified another company which then proceeded to email me requesting an appointment time. I provided that then this company decided that well they didn’t have any technicians in my area so they canceled and reset it because they couldn’t get anybody there. After going ahead and contacting a local company on my own and paying out-of-pocket to have the problem f... read more

Eugene K. 

on Birdeye

a year ago

This has got to be the most corrupt business ever. They advise without responsibility. I had a very reputable company come to my home to service my AC. Before they could make any repairs I had to get a procedure performed before this corrupt business would allow repairs to be made. It cost me $295 ($250 for the procedure plus the $45 cost of my deductible). After the procedure was performed the service company determined it was in need of a part that cost $1600. Total Home Protection denied the cost of the needed part. I imm... read more

Virginia M. 

on Birdeye

a year ago

My name is Virginia MacKenzie-burns I have no Hot Water I called They said I was 3rd in line. I waited for 3 hours. I have not received a call or E-mail yet. I paid cash for plan. I am 80 years old. I am very frustrated.