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7551 Fordson Rd, Alexandria, VA, 22306, United States
Get directionsService Master was at my house within two hours of my insurance company’s call. I had a major flood from my refrigerator. Water soaked my kitchen, dining room and part of my study and the whole basement. They explained everything they needed to do. All the teams and Managers that came to my house were professional, polite, and very sensitive to my situation. Dennis, Johnny, Bernard (managers) David, Abraham, Julio, Sandra, Vivi, and Leah were the best teams ever. They got to work right away and let me know the status at the ... read more
After a fire, I received water damage to my kitchen area and basement. Service Master crew (Bernard, Leo, Stephen and Ocar) did wonderful job. The crew was very pleasant and professional. They treated my property with great care and respect. I really appreciate Bernard and the others explaining the procedure and addressing my concerns. I had great confidence in the skills and their performance. Well done 👏 and thank you all. Catherine
Overcharging the insurance company Damage walls and paint during demo Pulled the base moldings off the drywall without cutting with a razor knife first Now the drywall and paint is damaged all through the house Taped there plastic mold shields on the walls and ceilings And pulled off the paint when they removed the tape They are in a big hurry to get out and don't care about the damage they leave behind There demo crew should be fired
Julio Melgar from Service Master handled the water mitigation at my home, and I was very impressed with his professionalism. He walked me through each step of the procedure, explained everything clearly, and made sure I understood what was being done. His knowledge and thorough approach gave me confidence that the work was being done properly. I really appreciate the excellent service and highly recommend him and Service Master to anyone in need
These guys were on point. I've never seen such a Courteous & professional unit. These guys work hard in my house & got the work (water leak, mold) completed. Each one kept us in the loop as to what was happening. Kudos to Johnny, Stephen, Edwin & a young lady. Special thanks to Dennis Constantino who singlehandedly had to maneuver the big industrial fan down the steps with an immovable stair chair lift in the way. Thanks again for a job WELL DONE!
ServiceMaster National Capital Restoration has a 4.8 star rating with 214 reviews.
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