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Service King Collision Sheldon
- Automotive
- Colorado Springs, CO
About this business
At Service King, we proudly deliver the industry's best-in-class collision repair service at more than 300 locations nationwide. We believe in creating a personal repair experience rooted in a foundation of trusted quality and superior service. Today, Service King is proud to be the collision repair provider of choice for leading insurance carriers across the U.S. Our team backs every repair with a written lifetime warranty and our core values of integrity, family, service, and quality. We are proud to be consistently recogn... read more
Location details
2025 Sheldon Ave, Colorado Springs, CO, 80904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
They did an adequate job of fixing the damage to my car, however, Greg (an rmplotyee at this branch) mixed up keys to another car. Instead of taking responsibility for his mistake, he was accusatory and tried to make it seem like I had done something wrong. All I did was accept the keys he handed me. If it had not been eventually resolved, I would have been out a lot of money to have my second fob replaced. It was an unpleasant experience, made worse by an employee who was trying to cover up his mistake.
Very friendly
DO NOT TAKE YOUR VEHICLE HERE. I dropped off my vehicle over two months ago with a suspension issue. No one called me to notify me the car tow was completed and the vehicle was at their location. It took me coming down to the shop, only to discover that I had to be there for an inspection and to fill out paperwork. No one called me to tell me this. It took them a month to troubleshoot and resolve an engine cradle crack, all the while not noticing rails that were damaged. How do you have a vehicle on a lift and not notice the... read more
I did not appreciate my experience with this place. Staff were rude. They told me to expect a week of work on my vehicle that had minor damages. It took them over a month. They said they would call with updates on Tuesday’s and Thursday’s. I only received one call from them the whole time, otherwise I had to call for updates and they scarcely had anything to tell me. Upon picking up my car, I was disappointed to see that while they had fixed the damaged bumper, my taillights were no longer aligned with the vehicle and the bl... read more
So lets start with this thing took two months. Ridiculous for two tires and some shields. Then they found way more damage that had they been a proper mechanic, they might have found sooner. But they're not. They just take your car to other mechanics for every single thing, taking away your ability to find decent, qualified assistance. Save yourself time and find someone who actually does the work your car needs. They won't explain that very well, but will gaslight you with it later, so hopefully this saves someone else a hea... read more
Frequently asked questions about Service King Collision Sheldon
How is Service King Collision Sheldon rated?
Service King Collision Sheldon has a 3.9 star rating with 214 reviews.
When is Service King Collision Sheldon open?
Service King Collision Sheldon is closed now. It will open tomorrow at 9:00 a.m.
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