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Service Department at Woody Anderson Ford
- Automotive
- Huntsville, AL
About this business
We made your Ford the superior vehicle it is today and we want to ensure it remains that way - whether it's taken you 10,000 miles or 100,000 miles. That's why Woody Anderson Ford offers Ford service and repair, so you have access to the latest specialized technology and precise analysis from Ford trained technicians who undergo regular, frequent training so they're always up-to-date on every component of your vehicle. By bringing your Ford vehicle to Woody Anderson Ford for all your service and repair needs, from regularly ... read more
Location details
2500 Jordan Ln NW, Huntsville, AL, 35816, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Morgan Marzano in the service department is a top tier representative of this dealership and should be recognized. If I could afford her I would hire her. Her communication and attentiveness was the best I have experienced at any service shop. Thanks again for getting me back on the road and all of the help.
On Friday Jan24th, 2025 I took my truck to Ford’s service department. My issue is a power train fault. It is now Tuesday 1/28/25. No technician has done any type of work or diagnostic to check my issue. I’ve called several times to check on the status of vehicle this past Monday and Friday of last week. I got 1 call Monday saying no updates so far. Tuesday, today I received a text message while walking in the door after already deciding to pick my vehicle up because of lack information and no notifications. The message says,... read more
Absolutely horrible. I understand why the reviews are at a 2.2 at the time of my post. I called to make an appointment to get my “active air dam fault looked at. When I called my 2022 F-150 had 34,000 miles and I let them know this over the phone. The soonest appointment I could get was 2 months out. I showed up to my 7:00 am appointment 2 months later and they said my truck would not be looked at until 9:00 because that’s when the technicians came in to work. I also asked to confirm it would be under warranty since I called... read more
After a poor experience a few months ago, I received great service on my latest visit. My biggest issue before was an extreme lack of communication and difficulty in getting a hold of my service advisor. However, my latest visit in July 2024 was a much better experience. My service advisor, Kasey, updated me multiple times a day with what was going on, and was always quick to answer my calls or texts. At the end of the day, I trust these service techs to work on my truck and all I ask for is clear and consistent communicatio... read more
Frequently asked questions about Service Department at Woody Anderson Ford
How is Service Department at Woody Anderson Ford rated?
Service Department at Woody Anderson Ford has a 2.2 star rating with 37 reviews.
When is Service Department at Woody Anderson Ford open?
Service Department at Woody Anderson Ford is closed now. It will open at 7:00 a.m.
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