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Service Department at Woody Anderson Ford
- Automotive
- Huntsville, AL
About this business
We made your Ford the superior vehicle it is today and we want to ensure it remains that way - whether it's taken you 10,000 miles or 100,000 miles. That's why Woody Anderson Ford offers Ford service and repair, so you have access to the latest specialized technology and precise analysis from Ford trained technicians who undergo regular, frequent training so they're always up-to-date on every component of your vehicle. By bringing your Ford vehicle to Woody Anderson Ford for all your service and repair needs, from regularly ... read more
Location details
2500 Jordan Ln NW, Huntsville, AL, 35816, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
2020 Ford Escape. 40k miles. Had to drive home one day HOLDING the door because it wouldn't close. Got vehicle to Woody Anderson and was told "good thing it was a recall or you'd have to pay quite a bit." (This is after having my paperwork showing my premium 72month/100k warranty.) I told them my screen also glitched out a week prior and needed that fixed. I was told that was absolutely going to be out of pocket. (Despite my warranty saying otherwise). They said they could get me in about a week from then unless I needed a l... read more
Had an appointment for service and dropped of my truck Thursday. Friday comes around, nothing. Saturday, not a word. Finally, on Monday, after I left a message, the service rep, Bailey, informs me by text that there were 5 more trucks ahead of mine, and that it would be the next day (Day #6) before they could even look at it. Great way to run a business, guys.
Bailey was incredibly helpful, knowledgeable, and professional!
Jay and the service department took my call on Wednesday and had me diagnosed, fixed, and out the door better than it went in Thursday afternoon! 100% honest review here. I would never have dreamt of giving this service department anything over a single star from my last visit over a year ago but every aspect of this visit has me THRILLED for current and future FORD customers! Way to go Jay and team!
Morgan Marzano in the service department is a top tier representative of this dealership and should be recognized. If I could afford her I would hire her. Her communication and attentiveness was the best I have experienced at any service shop. Thanks again for getting me back on the road and all of the help.
Frequently asked questions about Service Department at Woody Anderson Ford
How is Service Department at Woody Anderson Ford rated?
Service Department at Woody Anderson Ford has a 2.2 star rating with 41 reviews.
When is Service Department at Woody Anderson Ford open?
Service Department at Woody Anderson Ford is open now. It will close at 6:00 p.m.
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