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Service Department at Subaru of Rochester
- Automotive
- Rochester, MN
About this business
Location details
4840 Maine Ave SE, Rochester, MN, 55904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:45 a.m. to 6:00 p.m. | |
| Tue | 6:45 a.m. to 6:00 p.m. | |
| Wed | 6:45 a.m. to 6:00 p.m. | |
| Thu | 6:45 a.m. to 6:00 p.m. | |
| Fri | 6:45 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Scheduling was easy. Maintenance service was done on time. It’s always a wonderful experience. Sometimes I have to ask to get a car wash but it depends on how busy they are and the weather. I especially like how everything is marked in green/yellow/red, that makes it a lot easier for me to understand and remember what needs to be done next time.
Not great. The same day I got my car serviced I received two separate brochures with coupons from the dealership for the services I had done that day. They refused to apply them to my charges - all they would have to do is put the difference back on the credit card. Such a simple request - they did not have a reasonable explanation which was kind of surprising. I will go back for warranty items but nothing else.
Service lounge is comfortable and accommodating. Oil change and service were timely and thorough.
One week ago I made the appointment for my Subaru to be serviced at Rochester Subaru. I arrived with my Subaru today 15 minutes before my 9:30 appointment. 6 hours later, at 3:30, they had not even begun to service my vehicle! I was told they were “backed up”. I needed my vehicle, so left with my vehicle not serviced and my day pretty much wasted. If they were so backed up, they should have been up front with me right away and just said they could not accommodate me today.
Easy 5 stars ⭐️ great service! Definitely recommend Joshua M he went above and beyond to make sure I left happy and satisfied! Will definitely be going back with any of my vehicle needs! 😊
Frequently asked questions about Service Department at Subaru of Rochester
How is Service Department at Subaru of Rochester rated?
Service Department at Subaru of Rochester has a 4.7 star rating with 55 reviews.
When is Service Department at Subaru of Rochester open?
Service Department at Subaru of Rochester is closed now. It will open on Monday at 6:45 a.m.
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