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Service Department at Gary Crossley Ford

3.0

About this business

As an authorized Ford service center, Gary Crossley Ford provides drivers from Kearney, North Kansas City, Liberty, Gladstone, and beyond with high-quality service performed by certified technicians. We will use OEM Ford Parts, Motorcraft® parts, or Omnicraft™ parts to make sure your vehicle stays in good condition, and our regularly updated service coupons help you get high-quality Ford service for less! You can also order genuine Ford parts online via our Ford Parts Department. Whether it's a DOY project with you... read more

Location details

8050 N Church Rd, Kansas City, MO, 64158, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
3.022 reviews
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Brittney Oden's profile image
Brittney Oden 
on Google
a month ago

I wouldn’t recommend this place to fix your car. I went in with several errors. Got charged 2 separate diagnostic fees ($189 each). They took out my kids car seat in the backseat and didn’t tell me. Don’t know why they even needed to do that, but regardless, very least tell me. Then after paying $1300 to get the issue fixed (that my car was 100% drivable with) I get a call telling me it’ll be another $1000 and if I don’t, driving it might make it worse. Whatever fine. Go to pick it up after spending the extra money and being... read more

Turkey No Crust's profile image
Turkey No Crust 
on Google
4 months ago

The service manager Jason and technician Cory were able to get me in and out quickly today for a very niche problem. Really appreciate the hospitality. 

Keith Tucker's profile image
Keith Tucker 
on Google
9 months ago

Took my 2014 F-150 for a recall and the service dept was very fast and extremely customer friendly. Highly recommend. 

James Denson's profile image
James Denson 
on Google
a year ago

If your car isn’t covered under a “manufacturer warranty “ or a “insurance claim” then STAY AWAY FROM HERE!!!!!! I’ve had a few maitnance repairs done here through my “extended warranty”. Most if not all extended warranties are through a 3rd party, not ford. With that being said, when I needed repairs done I was under the impression that my warranty pays the whole amount..the first repair the warranty paid 460 and my amount was 700 out of pocket. the second repair, I needed a new wheel bearing and upper control arm, the serv... read more

Angela Louvier's profile image
Angela Louvier 
on Google
a year ago

Just got my car back from the collision shop. The service I got from the office to picking up my car. Was wonderful want to thank everyone for the great job. 

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Frequently asked questions about Service Department at Gary Crossley Ford

How is Service Department at Gary Crossley Ford rated?

Service Department at Gary Crossley Ford has a 3 star rating with 22 reviews. 

When is Service Department at Gary Crossley Ford open?

Service Department at Gary Crossley Ford is closed now. It will open at 7:00 a.m. 

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