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Service Center at smart center Charleston
- Hybrid Car Repair
- Charleston, SC
About this business
Location details
1513 Savannah Hwy, Charleston, SC, 29407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
BEWARE THE ARROWHEAD DEN OF VIPERS! Snakes, shysters and loudmouth carnival hucksters; it all sounds like good fun if you are at the low budget sideshow, but not when buying or leasing a high-end automobile. And that’s exactly what you get at Arrowhead Mercedes Benz! I leased a new Mercedes Benz at Arrowhead MB in August of 2025. For personal reasons, I could not complete the transaction that day. We agreed to all the terms and conditions that day and I left them with a sizeable deposit, I returned later that week to pick up... read more
I have a good friend with a disability and she dropped her car off to have service. I picked her up to have it worked on and they informed us for a 9b service would be $4500. I found out later that day and went in with her when she was to pick up her car. I called Seattle Mercedes and they stated it would be 2k. I spoke to them about this and dropped the price to $3,300. We were upset when we left and the car broke down 3 miles away from the dealership. We won't be back.
Urgent Safety Concern
I've been a loyal Fletcher Jones customer for over a decade, bringing in every new Mercedes I've purchased for their complimentary car washes. On October 7, 2025, I stopped by for my usual wash -- but was shocked by how rudely I was treated. An employee named Sebastian flat-out refused to wash my car, saying I had scheduled the wash for my other Mercedes. I tried to explain that both cars are mine and nearly identical, but he was dismissive and disrespectful. I called the manager, who said he would "investigate and get back... read more
Deceptive Sales, False Advertising, and Zero Accountability – Mercedes-Benz of Walnut Creek I purchased what was represented as a Certified Pre-Owned Mercedes-Benz from this dealership in July 2025, and it’s been nothing short of a nightmare. From day one, the advertising was deceptive — photos conveniently hid missing window tint and a peeling steering wheel, issues that were never disclosed. When I asked about service history, I was told the car had recently undergone full Mercedes service, and the Carfax “just hadn’t up... read more
Worst experience ever!! Told sales person Dusty on Tuesday evening "I WANT IT" referencing a pre-owned vehicle. He asked me for my Driver license and proof of insurance which provided. Dusty said the manager approved me buying it form out of state BUT Dusty did in fact say "I would rather sell it to someone local" . I let that go as I really wanted this car. At 8:19 yesterday morning. he said "I'm gonna get everything together". Asked for my Driver license and proof of insurance. Told him I am a cash buyer and would be hap... read more
Worst experience ever!! Told sales person Dusty on Tuesday evening "I WANT IT" referencing a pre-owned vehicle. He asked me for my Driver license and proof of insurance which provided. Dusty said the manager approved me buying it form out of state BUT Dusty did in fact say "I would rather sell it to someone local" . I let that go as I really wanted this car. At 8:19 yesterday morning. he said "I'm gonna get everything together". Asked for my Driver license and proof of insurance. Told him i am a cash buyer and would be hap... read more
I recently brought my Mercedes-Benz E 500 4MATIC to Chesterfield Mercedes for repairs and servicing, and the entire experience was outstanding. From the moment I dropped off my vehicle, my personal service advisor, DEANN, kept me updated on the progress of the work being performed. The certified technician completed a very thorough assessment, providing both a video walk-around and a clear verbal explanation of the repairs that were needed. This was extremely helpful, as I could see exactly what was being recommended and w... read more
Mercedes of Denver and Sonic Automotive are the worst of the worst. They don’t do what they say, their word means nothing, and the service is horrific, largely due to their incompetent GM. Avoid at all costs
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Service Center at smart center Charleston is closed now. It will open at 7:30 a.m.
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