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Service Center at Holman INFINITI
- Automotive
- Maple Shade, NJ
About this business
Location details
577 NJ-38, Maple Shade, NJ, 08052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
The service department is going down hill as they are understaffed and don’t have enough fleet for extending courtesy vehicles/loaner cars. The last 2 or 3 times I got serviced here I put in an appointment/reservation to include a loaner and they never have one available when i show up for my time slot. Why is it too much for them to call before the appointment to let people know they are out of loaners? And why do they keep offering it if they dont have it? I would recommend they notify people ahead of time and take that op... read more
Always great service when I go.
I've been an Infiniti customer for 15 years owning a G37 and Q50. I get both serviced at the Mapleshade location. Today... today they have solidified my loyalty to the brand. During my last service, a small issue occurred and when I brought it to their attention, they owned it instead of trying to make me look like I could somehow be responsible or even make up something to have me pay an extra cost. That is how you do customer service. It is the exact same thing I would do for any one of my hundreds of clients. Take time to... read more
Brought my QX80 in after having issues with the battery light coming on and being told by local garages that it needed to go Infinity for software updates. Also, warm air blowing out of drivers side vents. Online Scheduling was easy, especially if just dropping off and no loaner car needed. Dropped the vehicle off and was asked to sign the bottom front page of the work order. I looked and saw the notes and ONE (1) diagnostic charge. Since I have the Infinity Elite Coverage, I was told if covered, I would pay anything. Receiv... read more
My husband and I have gotten our car serviced here a couple times before and those past experiences were great. However today was a disappointment. One day our car started acting funny and we noticed it was in “limp mode”. I called in to schedule an appointment for 9/23/24 and they put us down for the last appointment of the day at 4pm since our car was not drivable and it was going to be towed in to be serviced. Our car got dropped off in the morning of our appointment and I received phone call confirmation from our service... read more
Frequently asked questions about Service Center at Holman INFINITI
How is Service Center at Holman INFINITI rated?
Service Center at Holman INFINITI has a 4.1 star rating with 22 reviews.
When is Service Center at Holman INFINITI open?
Service Center at Holman INFINITI is closed now. It will open tomorrow at 7:30 a.m.
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