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Service Center at Holman INFINITI
- Automotive
- Maple Shade, NJ
About this business
Location details
577 NJ-38, Maple Shade, NJ, 08052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Everyone was polite and professional
The service department is going down hill as they are understaffed and don’t have enough fleet for extending courtesy vehicles/loaner cars. The last 2 or 3 times I got serviced here I put in an appointment/reservation to include a loaner and they never have one available when i show up for my time slot. Why is it too much for them to call before the appointment to let people know they are out of loaners? And why do they keep offering it if they dont have it? I would recommend they notify people ahead of time and take that op... read more
The service department is going down hill as they are understaffed and don’t have enough fleet for extending courtesy vehicles/loaner cars. The last 2 or 3 times I got serviced here I put in an appointment/reservation to include a loaner and they never have one available when i show up for my time slot. Why is it too much for them to call before the appointment to let people know they are out of loaners? And why do they keep offering it if they dont have it? I would recommend they notify people ahead of time and take that op... read more
Always great service when I go.
I've been an Infiniti customer for 15 years owning a G37 and Q50. I get both serviced at the Mapleshade location. Today... today they have solidified my loyalty to the brand. During my last service, a small issue occurred and when I brought it to their attention, they owned it instead of trying to make me look like I could somehow be responsible or even make up something to have me pay an extra cost. That is how you do customer service. It is the exact same thing I would do for any one of my hundreds of clients. Take time to... read more
Frequently asked questions about Service Center at Holman INFINITI
How is Service Center at Holman INFINITI rated?
Service Center at Holman INFINITI has a 4 star rating with 24 reviews.
When is Service Center at Holman INFINITI open?
Service Center at Holman INFINITI is closed now. It will open at 8:00 a.m.
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