Serra Pre-Owned of Traverse City

tyler whitley 

on Google

a month ago

Never received so many spam calls since buy a truck from them. Its non stop every day and the junk mail is ridiculous. Whoever they do a credit check with sells your information like crazy. 

McKenna Burns 

on Google

2 months ago

Doug is an awesome salesman! Honest, no pressure to purchase, and plenty of patience while I test drove more than a few vehicles. Found something I love and hope to have for a while. I highly recommend requesting Doug if you’re looking for a pre-owned vehicle! 

Cheyenne LaForest 

on Google

2 months ago

I just purchased my third vehicle through serra and had another great experience. A big thank you to Nick Ames and the sales manager at the old price point building. They were very accommodating, helpful and worked with my budget without any pressure. Additional thanks to Chris with financing as he made sure to re-arrange the warranty allotment we had previously discussed, last minute. 10/10 experience and I know we'll be back when the time comes. 

Gary Vidor 

on Google

8 months ago

The sales staff works really hard to protect the integrity of the "deception" behind the scenes. The dealership is always in protection mode. Recently purchased a newer jeep. Less than 100 miles the engine light is on! The dealer fixed the problem...we asked for previous service records. We were denied. Now I know they were hiding that repair. Shady group of managers.