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855 S Rochester Rd, Rochester Hills, MI, 48307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My service advisor Jeffrey Miles was very friendly and accommodating. The mechanic did a great job. I love the new video technology.
My overall experience with the dealership has been positive for simple maintenance activities such as oil changes, tire rotations, and similar services. However, my recent experience involving a P0014 engine DTC and noticeable engine noise was not positive. When my wife brought the vehicle to the dealership, I received a call from the service writer. The call acknowledged the engine DTC but provided no explanation of a plan to diagnose or resolve it. Instead, I was given a recommendation to change the oil to address the engi... read more
To Whom It May Concern, I am writing to formally express my profound gratitude for the consistently outstanding and professional service provided by Jaron. His exemplary dedication and exceptional approach invariably transform each of my service visits into a remarkably positive and efficient experience. Jaron's commitment to ensuring a seamless and agreeable interaction significantly enhances the overall quality of service, and I truly appreciate his consistent efforts to deliver such a high standard of client satisfaction.
Jaron in the service department handle the issues with my car perfectly - never once did I feel inconvenienced. Because of this I will be back for all of my maintenance!
Serra Buick GMC Rochester Hills Service Center has a 4.5 star rating with 46 reviews.
Serra Buick GMC Rochester Hills Service Center is closed now. It will open tomorrow at 9:00 a.m.
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