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Serenity Spa at Bay Point
- Day Spas
- Upper Grand Lagoon, MO
About this business
Specialties Our award winning full-service spa and salon, Serenity Spa invites you to come pamper yourself with one of our many luxury body and skin treatments in our newly renovated 12,000 sq. ft. facility. For a complete spa experience, be sure to enjoy the steam room, sauna, whirlpool and serene spa lounge with a glass of champagne. Spa Guests also enjoy access to the beautiful Reflection's zero-entry pool with its great pool deck and fountains. Whatever the service, you are sure to find balance and tranquility in our qui... read more
Location details
4114 Jan Cooley Dr, Upper Grand Lagoon, MO, 32408, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was by far the worst spa experience I have ever had. Young ladies there did not respect others in the spa. They were using bad language and very loud, like they were at a bar. I know I wasn't the only one annoyed. The attendant did nothing to address the issue. I will not go back.
Business response:
Tammy, Thank you for sharing your experience. We apologize that we did not meet your expectations for a relaxing spa environment and assure you that this in not the typical experience. We do hope you will give us another opportunity to show you to the 5 star experience we are known for.
Business response:
Trent, Thank you for sharing your 5 star experience. We are so glad that you enjoyed your visit and that we could help you relax. We hope you can visit again soon.
Business response:
Heather, Thank you for sharing your 5 star experience. We are glad that you enjoyed your visit to Serenity Spa and hope that you can visit again soon.
The deep tissue massage was great followed by the hot tub!
Business response:
Sonnie, thank you for sharing your 5 star experience. We are so glad that we could help you relax and hope to see you again soon!
There was a group of us that came for massages and they took care of us for hours! Love this place and love the ladies that do all the work! Thank you Olga, Natalie, Kelly, Kristi, Chelsea & Faith. We will see you again!
Business response:
Sherri, thank you for sharing your 5 star experience. We will be sure to pass along your kind comments to the rest of our staff and hope to see you again soon!!!
My husband and daughters booked a service at the spa while staying at the resort! The bonus for us was that we were able to use the pool and full amenities for the entire day! Upon arriving a couple hours before our service -we checked in and sadly were not given any information about the layout of the spa nor all it had to offer. A little bit later I went back in AND fortunately met Karley who was at the desk and totally took care of us! She showed me all the great features and how to use them-Karley was super pleasant and ... read more
Business response:
Lane, thank you for booking your treatments with us and for your feedback especially your kind comments about Karley. We will share all your feedback with the Spa Team. We hope you can visit us again soon.
Yoga by the bay was fabulous! Embracing losing my mind and funding my soul.
Business response:
Erin, thank you for the kind support! We are glad that Leilani Yoga could help you find your Serenity. We hope to see you next week!
Had the best massage from Christy. She will be the one I ask for every time.
Serenty Spa at Bay Point was simply awesome. The staff was friendly and really knows how to make you relax. I will be back.
Business response:
Thank you! So glad you enjoyed your experience and we look forward to having you back soon!
Frequently asked questions about Serenity Spa at Bay Point
How is Serenity Spa at Bay Point rated?
Serenity Spa at Bay Point has a 4.6 star rating with 119 reviews.
When is Serenity Spa at Bay Point open?
Serenity Spa at Bay Point is open now. It will close at 6:00 p.m.
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