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Serendipity Spa & Salon

3.9

About this business

Location details

5411 MacCorkle Ave SE, Charleston, WV, 25304, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 4:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.9292 reviews
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Haven Young's profile image
Haven Young 
2 weeks ago

The website says that they just relocated, but from previous reviews it seems that they’ve been located in this building for some time now. We had an hour and a half couples massage along with a 30 minute head spa. Upon stepping out of the elevator, you’re greeting with an empty, under-renovation room. Then you walk down the hallway and push the doorbell — someone walks around the counter of the registration desk and waves us through. Upon entering registration, there were at least 5-6 people all in the registration area — n... read more

Amber Turner's profile image
Amber Turner 
2 months ago

I absolutely love going to Serendipity! From being greeted by the lovely faces at the front desk to the individual providing the services, everyone is so kind and down to earth. I have gotten a brow tint and eyelash extensions recently and I love them, I left feeling so beautiful! I plan on getting more services done in the near future and strongly encourage you to do the same for your beauty needs. I feel they are reasonably priced, too, so please check them out. 

Kim Compton-Goff's profile image
Kim Compton-Goff 
3 weeks ago

My first experience at this spa was less than desirable. I booked a facial with dermaplaning expecting to leave with the skin of a thousand newborn babies — smooth, radiant, glowing like I drink water and mind my business. Instead, my face was shaved like it had violated probation. I’m fairly certain the “dermaplaning tool” was an eyebrow razor from the clearance bin at a pharmacy. The sound alone aged me three years. Now, a rational person would not return. I, however, have never met a red flag I couldn’t romanticize. S... read more

Jon Sully's profile image
Jon Sully 
4 months ago

I bought massage hair wash and cut and style facial pedicure and hour massage for my fiancé for her birthday. She expressed how nice the staff was but how she would not ever go back. She said there was hair all over the floor when she got her hair cut like they just left it there for weeks. She said they pulled someone else’s hair out of a brush and then used it in her right in front of her. She said there was wires everywhere hanging and every outlet had surge protectors overloaded to the max. I picked them because their pr... read more

Lydia Flores's profile image
Lydia Flores 
2 months ago

I would not recommend this business, especially if you are from out of town. My husband and I booked a 2:00 pm couples massage and were really looking forward to it. The confirmation we received only listed the date and time — no address. When the appointment day came, I used the address that appears for Serendipity Spa and Salon on Apple Maps. When we arrived, there was no visible entrance and no way to get into the building. I called the salon and was placed on hold while continuing to search for an entrance. When someon... read more

Frequently asked questions about Serendipity Spa & Salon

How is Serendipity Spa & Salon rated?

Serendipity Spa & Salon has a 3.9 star rating with 292 reviews. 

When is Serendipity Spa & Salon open?

Serendipity Spa & Salon is open now. It will close at 6:00 p.m. 

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