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SEPHORA at Kohl's Milford
- Beauty
- Milford, MA
About this business
Location details
91 Medway Rd, Milford, MA, 01757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
I just left this Sephora location after standing at the register for about 20 minutes. There was only one employee, and while I understand being busy, she was chatting with another customer who clearly wasn’t ready to check out—asking multiple questions about foundations and lip glosses. Meanwhile, I had already been helped, approved a fragrance, and was ready to pay. I waited patiently, but my presence wasn’t even acknowledged. When I finally spoke up, the employee seemed annoyed and reluctantly checked me out, which made t... read more
I'm super upset with the service I received yesterday at Sephora! I received a gift from my husband that I could exchange for a full-size perfume, and I went yesterday to pick it up. The sales associate barely looked at us and gave the perfume to someone else to finish the transaction. I understand that the end of the year is tiring, but if she hates her job, she shouldn't take it out on the customers! I've worked with the public my whole life and I've never taken my frustrations out on customers.
Very disappointing service. I was at the Sephora store in Kohl's and had a terrible experience with the sales assistants. There were products advertised with 20% and 30% discounts, but no discount was applied at the checkout. Furthermore, we bought a powder that was clearly marked as 50% OFF — the sales assistant herself showed us that it was the product on sale — and even so, the discount was not applied. To make matters worse, when we questioned this, the employee simply removed the discount sign, which demonstrates a tota... read more
This is the most poorly stocked Sephora I’ve ever been to. I understand it’s not a full store, but I have NOT ONCE been able to buy the same product multiple trips in a row. Even the testers are often missing or completely empty. If you like the products you use, I suggest buying online or going to another location because you will be disappointed coming here.
Whoever the girl is that you guys have running the Milford store, please fire her she has no knowledge about the products and Sephora. She has no knowledge or skills to help women of darker skin tone when you ask her for help she stands there like a deer in headlights when you ask her for help you literally end up helping yourself. She is literally a waste of time. Also, this store only caters make up to fair skin women and not women of dark skin tones this Sephora needs to carry makeup for all skin tones. Once again managem... read more
Frequently asked questions about SEPHORA at Kohl's Milford
How is SEPHORA at Kohl's Milford rated?
SEPHORA at Kohl's Milford has a 2.2 star rating with 18 reviews.
When is SEPHORA at Kohl's Milford open?
SEPHORA at Kohl's Milford is open now. It will close at 9:00 p.m.
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