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Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability va... read more
311 Park Ave Suite 126, Beachwood, OH, 44122, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | Closed | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 12:00 p.m. to 6:00 p.m. |
I went into Sephora at Pinecrest and was met with the worst customer service. I was not greeted at the door and literally was in there for 30 minutes and not 1 person acknowledged me until I encountered Randi. Randi was helpful and pleasant but the 2 cashiers have absolutely no business working in customer service. I inquired about the birthday gift and was rudely told “nope not here not today” when I asked could I pick something else it was the same response. Every question I asked was met with nastiness. This is one of the... read more
Did a great job on my makeup!
Kate was so helpful and kind!!! She took time to thoroughly explain how to pick which concealer would work best for me and is a gem!!! She was so personable and funny! 10/10 would shop at this specific Sephora every time!!!!
Buyer Beware: I was in on Presidents’ Day, February 17, 2025 to be exact around four to 4:30 PM while I waited for my date to arrive. I decided to stop into Sephora. The staff are kind of helpful or friendly(only the tall black girl w glasses). You walk around…. don’t know where anything is, and then the manager has this weird bias, I believe. I asked her for a product that Sephora USED to sell years ago, but she looked at me as she didn’t know what I was talking about and didn’t proceeded to uncover any further Buyer needs.... read more
2/09/25 around 330 two employees were really rude. The cashier pale looking puffy eyes probably due to the dirty eyelashes she had. Other one was a taky bad built with short hair and leather pants. Both were rude to me for no apparent reason. Didn’t understand. I like shopping here. I didn’t like the experience
SEPHORA has a 4.1 star rating with 87 reviews.
SEPHORA is closed now. It will open at 10:00 a.m.
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