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SEPHORA

3.8

About this business

Location details

AA19A, 900 Maple Ave, Burlington, ON, L7S 2J8, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:30 a.m. to 6:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.8454 reviews
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Rima Ibrahim's profile image
Rima Ibrahim 
a week ago

Terrible experience at Sephora Mapleview. Tried to return a product that didn’t work, just one day past the 30-day window, and the staff were unbelievably rude and dismissive. No effort to help, no basic courtesy—just attitude. Completely unacceptable customer service. Never going back. 

ohood mohammad's profile image
ohood mohammad 
2 weeks ago

always out of stock a lot of things Today Nimraa helped me she is nice girl tried her best to find what I want 

Shannon Bailey's profile image
Shannon Bailey 
3 weeks ago

This location is so dirty, and unorganized. The staff just harass you by following you in every aisle you go to, and then talk on their head pieces to each other about who looks sketchy and who doesn’t. The cross dresser Spanish man who wears bold makeup is the worst for it. I felt super uncomfortable, and was gojng to purchase my usual Dennis Gross skin care and the new Le Neige lip care but put it back after feeling extremely overwhelmed, harassed and judged in the store. Even the old ones who work there are the same. Just... read more

Steph Dudley's profile image
Steph Dudley 
4 weeks ago

Today an employee rammed my 7 year old out of the way in the perfume section. She had a group of customers following her and when I scooted my daughter out of the way and said "excuse me" - she continued to shove her out of the way with her body. I said excuse me again and gave her eyes of hell and put down all of the products I was going to buy (Tarte clay foundation, Dior lip oil, new blush). She said "Oh, excuse me". This has happened with Sephora employees to myself a few times; while helping a customer they could care l... read more

lisa kapoor's profile image
lisa kapoor 
a month ago

They have a good variety of stock but the customer service holy so rude… the manager unbelievable… i had to walk around to try and get someone’s attention to help me find a match for my skin and when I asked for a sample they said they dont do them? With attitude… you could have said it nicely… whatever ill just take my business elsewhere 

Frequently asked questions about SEPHORA

How is SEPHORA rated?

SEPHORA has a 3.8 star rating with 454 reviews. 

When is SEPHORA open?

SEPHORA is closed now. It will open tomorrow at 11:00 a.m. 

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