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SEPHORA

3.9

About this business

Location details

355 Stanford Shopping Center, Palo Alto, CA, 94304, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.9223 reviews
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Dip ch's profile image
Dip ch 
on Google
a week ago
Nilofar Saraj's profile image
Nilofar Saraj 
on Google
a week ago

I’ve been a loyal Sephora customer for many years. Their return policy used to allow up to 90 days for a refund, but I wasn’t aware that they had recently changed it to just 30 days. I was only one day past the 30-day limit when I tried to return two items today, but they refused to accept them or even consider a one-time exception or store credit. For a company this popular and widespread, I wish they had made a much greater effort to inform customers of such a significant change. With their steep prices, the inability to r... read more

Ian Zanger's profile image
Ian Zanger 
on Google
2 weeks ago

Crowded, products in disarray and out of stock in popular shades. Some products only stocked in the checkout area, with no way to look at them unless you wait in the long line, only to be told to stop holding up the line. Noisy too, overall just an overwhelming atmosphere. 

Ozzy C's profile image
Ozzy C 
on Google
2 weeks ago

After many many years of shopping at Sephora, I think I found the products that really match me and work for me all thanks to Ghada who helped me. She truly was amazing and helped me with everything. I finally know what goes what and what works for me. Thank you Ghada! 

Robert Wilson's profile image
Robert Wilson 
on Google
4 weeks ago

Everything you'd expect from Sephora in terms of products and overall style. For the most part they staff were happy and friendly, but I bumped into a few not so happy and friendly ones over the years. 

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Frequently asked questions about SEPHORA

How is SEPHORA rated?

SEPHORA has a 3.9 star rating with 223 reviews. 

When is SEPHORA open?

SEPHORA is closed now. It will open at 10:00 a.m. 

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