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Sentry West Mazda

4.8

About this business

Location details

940 Boston Turnpike, Shrewsbury, MA, 01545, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
4.82,194 reviews
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Maria Diaz's profile image
Maria Diaz 
3 weeks ago

I'm hearing thumping as I turn. And they didn't too off the window washer fluids like they were supposed to. I had front slay barlink replaced in my car. I don't even think they test drove it. Not happy 😒 

Glen Tynan's profile image
Glen Tynan 
3 weeks ago

Well, I would not bring your Mazda here for any warranty work. We took the Mazda to another dealership and they ID a problem with a leak around the timing chain. They couldn't do the work until after the warranty was up. So we went here. Made an appointment with exactly what needed to be done. We were told bring it in. Should take a day so arrive at 830-9 am. We did that. Showed up today and they made every excuse in the book not to do the work. "The girl didn't put in the work order right....we are all backed up...it's a th... read more

Joanna Delorey's profile image
Joanna Delorey 
a month ago

After a negative experience with Auburn Mazda dealership I went into Sentry with a bad taste in my mouth. I expected to be given the “playbook”. My husband and I thought we were being punked as they guided us through an effortless process of buying a new car! Arson gave me a price quote over email which they honored when we stepped into the dealership.They finance manager was busy with a customer so they made an appointment for us to come back another day. They didn’t make us waste the whole day waiting to be seen. Izzy was ... read more

Yan L's profile image
Yan L 
a month ago

I had my car serviced here earlier this year for a routine oil change. Not long afterward, I noticed oil leaking onto my garage floor, but I didn’t realize where it was coming from at first. Eventually, my car displayed a low engine oil warning, so I took it to another Mazda dealer. The technician at the second store told me that a component related to the oil change had not been reinstalled properly, which caused the oil leak. This was a completely preventable mistake that could have led to serious engine damage if I hadn’t... read more

Sarah Condon's profile image
Sarah Condon 
a month ago

Thank you to Troy and the team for making the transition painless! I love the car and I am grateful for all the help. The white owl #2 ready to take flight. 

Frequently asked questions about Sentry West Mazda

How is Sentry West Mazda rated?

Sentry West Mazda has a 4.8 star rating with 2,194 reviews. 

When is Sentry West Mazda open?

Sentry West Mazda is closed now. It will open tomorrow at 11:00 a.m. 

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