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Sentry West Mazda

4.8

About this business

Location details

940 Boston Turnpike, Shrewsbury, MA, 01545, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
4.82,190 reviews
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Sarah Condon's profile image
Sarah Condon 
a day ago

Thank you to Troy and the team for making the transition painless! I love the car and I am grateful for all the help. The white owl #2 ready to take flight. 

Kim Turgeon's profile image
Kim Turgeon 
2 days ago

visited the dealership because I was very interested in a pre-owned vehicle and was genuinely ready to purchase it. Troy was my salesperson, and while he was fine to work with, he let me know he wouldn’t be there later and introduced me to a manager . Unfortunately, that interaction completely changed my impression of the dealership. The manager barely looked up from his phone, never stood to greet me, and gave me the feeling that I wasn’t a valued customer. It may have seemed like a small interaction, but first impressions ... read more

M's profile image
M 
3 days ago

Stopped in last week with my 18 Mazda for a key issue. Mel and the guys in service took awesome care of me. The technician sent a video explaining the issue and what was involved to correct it. Melissa maintained communication throughout the whole process to keep me informed. It's really hard these days to find a reputable shop nevermind a dealership that takes care of your vehicle and the customer. But I'm happy I found these guys and they have all my business. 

Bob Finizio's profile image
Bob Finizio 
a month ago

Was told a car was available on the lot via a phone call and an E-mail, drove 40 miles to be told it was sold yesterday. What I got was the excuse the computer updates slowly. 

sharyn beauregard's profile image
sharyn beauregard 
2 months ago

On Monday, 4/27/2026 our Mazda CX30 was at the dealership. Car would not start and we needed diagnostics done to determine the issue. Rather then have us wait, a loaner was provided to us. Later that afternoon, we got the call that the battery needed to be replaced. It had to be done, so the work was authorized. Work was done quickly and all is fine. This dealership is the best. Highly recommended for their outstanding service. 

Frequently asked questions about Sentry West Mazda

How is Sentry West Mazda rated?

Sentry West Mazda has a 4.8 star rating with 2,190 reviews. 

When is Sentry West Mazda open?

Sentry West Mazda is closed now. It will open on Monday at 11:00 a.m. 

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