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Sentry Ford
- Car Dealers
- Medford, MA
About this business
Sentry South Lincoln-Mercury is an automobile dealership that provides new and pre-owned Lincoln and Mercury vehicles. The dealership offers a range of Lincoln models, including the Town Car, Navigator, Mark LT, MKX and MKZ. Sentry South Lincoln-Mercury also provides Mercury models, including the Grand Marquis, Mariner, Milan, Montego, Monterey and Mountaineer. It has a finance department that provides payment estimators and credit preapproval services. In addition, Sentry South Lincoln-Mercury offers various special offers ... read more
Location details
4100 Mystic Valley Pkwy, Medford, MA, 02155, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I won't bore everybody with the long story yet...Bottom line, they had my car for 119 out of 127 days because they couldn't do the work properly. For the last 3 months of that, they provided me with a loaner. The second time it was in the shop was for 3 weeks. They didn't have a loaner available. I was told I need to get one and **** will reimburse me for the time it was in the shop. They immediately authorize 40 dollars a day for 10 days. If it goes longer, the service department was supposed to let them know. I submitted a... read more
After waiting a few weeks to get in (understandable COVID has taken a toll on all of us) I finally managed to get my car in to replace the Heater Blend door actuator on my Fiesta ST. I was hoping it was still under warranty as it was a 2019 but was told by Sentry Ford that they can not check that warranty status over the phone and I would have to make an appointment. A few hours after dropping the car off I was told my warranty ran out 30 days ago and that I would be charged a diagnostics fee and labor charge for the technic... read more
I dropped off my car for inspection. While the care was under their care a relay switch for my wipers went missing. The wipers worked 100% fine before dropping my car off, upon picking my car up they weren't. When I asked what they did to my car they claimed I dropped it off like that. This is 100% a lie. I dropped my car off with the wipers in perfect working order. Plus, relay switches don't just go missing. Someone at *************** took the relay switch out of my car. They then lied about it to create further repairs th... read more
Frequently asked questions about Sentry Ford
How is Sentry Ford rated?
Sentry Ford has a 4.4 star rating with 1,799 reviews.
When is Sentry Ford open?
Sentry Ford is open now. It will close at 7:00 p.m.
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