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Sentara Obici Hospital - Emergency Department

4.0
  • Suffolk, VA

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2800 Godwin Blvd, Suffolk, VA, 23434, United States

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4.0647 reviews
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Mary Hogeback's profile image
Mary Hogeback 
recommend  Recommended
5 years ago

Everything spend half my life there 

Patrice Patrice's profile image
Patrice Patrice 
5 years ago

I watched your start member assault a patient tonight. I urge everyone to not attend.. 

David Katz's profile image
David Katz 
5 years ago

if it wasn’t for a particular doctor who doesn't rush with patients I’d boycott upmc for their terrible approach to patient care. I bet my provider gets in trouble for wait times because UPMC expects a patient encounter to take 30 minutes. There is terribly unrealistic time restrictions placed on UPMC providers. Maybe hire more practitioners?..... Customer serice people are great but terrible customer management. Getting someone to answer the phone is hard and purposefully cumbersome by the company. 

Patrice Patrice's profile image
Patrice Patrice 
5 years ago

I watched your start member assault a patient tonight. I urge everyone to not attend.. 

David Katz's profile image
David Katz 
5 years ago

if it wasn’t for a particular doctor who doesn't rush with patients I’d boycott upmc for their terrible approach to patient care. I bet my provider gets in trouble for wait times because UPMC expects a patient encounter to take 30 minutes. There is terribly unrealistic time restrictions placed on UPMC providers. Maybe hire more practitioners?..... Customer serice people are great but terrible customer management. Getting someone to answer the phone is hard and purposefully cumbersome by the company. 

Brian Wordlaw's profile image
Brian Wordlaw 
5 years ago

Unprofessional is an understatement! I’m a shame to have UPMC has my health insurance. The way your staff treated that man in the video is unacceptable. And I’m sure other patients have been treated poorly. Investigations need to be done so the report can shed light on how your staff treats mental health Patients. I showed the video to my doctor who works for UPMC and she is disgusted in what she saw! Sad and shameful. Get out the health care field if you’re just there for a check and not actually trying to help your patient... read more

Lonnie Harris-Brown's profile image
Lonnie Harris-Brown 
5 years ago

We been in the ER since 1230 in the afternoon. At 6pm they told us they were working on getting us a bed in oncology for our son. It’s now 1230am and we are still sitting in the ER. This is crazy. 

David Katz's profile image
David Katz 
5 years ago

if it wasn’t for a particular doctor who doesn't rush with patients I’d boycott upmc for their terrible approach to patient care. I bet my provider gets in trouble for wait times because UPMC expects a patient encounter to take 30 minutes. There is terribly unrealistic time restrictions placed on UPMC providers. Maybe hire more practitioners?..... Customer serice people are great but terrible customer management. Getting someone to answer the phone is hard and purposefully cumbersome by the company. 

Business response:

Hi David-- Thank you for your review. This sounds really frustrating. If you'd like, we'd be happy to connect you with a member of our patient relations team. Please send us your phone number in a private message so they can reach out to you to discuss. 

David Katz's profile image
David Katz 
5 years ago

if it wasn’t for a particular doctor who doesn't rush with patients I’d boycott upmc for their terrible approach to patient care. I bet my provider gets in trouble for wait times because UPMC expects a patient encounter to take 30 minutes. There is terribly unrealistic time restrictions placed on UPMC providers. Maybe hire more practitioners?..... Customer serice people are great but terrible customer management. Getting someone to answer the phone is hard and purposefully cumbersome by the company. 

Business response:

Hi David-- Thank you for your review. This sounds really frustrating. If you'd like, we'd be happy to connect you with a member of our patient relations team. Please send us your phone number in a private message so they can reach out to you to discuss. 

Frequently asked questions about Sentara Obici Hospital - Emergency Department

How is Sentara Obici Hospital - Emergency Department rated?

Sentara Obici Hospital - Emergency Department has a 4 star rating with 647 reviews. 

When is Sentara Obici Hospital - Emergency Department open?

Sentara Obici Hospital - Emergency Department is open now. It is open 24/7. 

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