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Sentara Martha Jefferson: Emergency Room

3.7

About this business

Location details

3263 Proffit Rd, Hollymead, VA, 22911, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
3.784 reviews
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Kaytee Bisson's profile image
Kaytee Bisson 
5 years ago

Get your ER department fixed. Boyfriend goes in via ambulance and told to sit in waiting room. 4 hour wait for someone with crushing chest pain that goes onto the arm, leg and back... yall are asking for someone to die while waiting to be seen. 

Business response:

Thank you for reaching out and sorry to hear that your loved one did not have a good experience. You may email the contact information to 1800sentara@sentara.com and a member of our team will be happy to reach out to him. -KS 

Barbara Ann Collins's profile image
Barbara Ann Collins 
recommend  Recommended
5 years ago

I highly recommend them as they all really care. 

Roxanne Colvin's profile image
Roxanne Colvin 
5 years ago

I was warned to go to Chowan and not here, by multiple people. The Sentara nurses line recommended I go to an ER. I was in and out of the ER in less than two hours. They did a urine test and that’s all, they didn’t question or look for the reason of my pain or blood, they just sent me home. I didn’t even see a doctor, I saw a PA. I have a history of these symptoms related to other kidney problems and an autoimmune disease. They didn’t do an ultrasound or ct scan or look for any kind of bladder infection. I left the ER still ... read more

Business response:

Thank you for reaching out and sorry to hear that you did not have a good experience. You may DM us or email your contact information to 1800sentara@sentara.com and a member of our team will be happy to reach out to you. 

Ashley Nicole Johnson's profile image
Ashley Nicole Johnson 
recommend  Recommended
5 years ago

I was just in there for six days with a kidney infection and im 12 weeks pregnant. all of the nurses and staff went above and beyond to ensure I was taken care of as well as my husband . i would definitely recommend this hospital. 

Business response:

Thank you for sharing your story with us, Ashley. Hi Ashley, We are so happy to hear that our staff went above and beyond to take care of you as well as your husband! Thank you for taking the time to share your feedback with us! We will be sure to pass them on to our staff! - LM 

D'Paris Izme's profile image
D'Paris Izme 
5 years ago

THIS PLACE IS TERRIBLE!!!! 

Business response:

We are very sorry that you feel this way. Please DM or email your contact information to 1800sentara@sentara.com so that we can reach out to you.-MDJ 

D'Paris Izme's profile image
D'Paris Izme 
5 years ago

THIS PLACE IS TERRIBLE!!!! 

Business response:

We are very sorry that you feel this way. Please DM or email your contact information to 1800sentara@sentara.com so that we can reach out to you.-MDJ 

Tiffany Reddy-Johnson's profile image
Tiffany Reddy-Johnson 
5 years ago

This is the WORST ER I have ever experienced. My mother arrived in an Ambulance (Thursday evening around 7-7:30pm-ish), vomiting, moaning in pain, sweating profusely, yet at the same time said she was freezing. You could literally see the goosebumps all over her. Her blood pressure was stupid high (190/170) or some ridiculous number. It was very very high. She enter through the back like all patients do when they arrive via Ambulance. They transfered her to a wheelchair guided her PASSED the ER beds and into the lobby and ju... read more

Business response:

Sorry to hear your mother had this experience with us, Tiffany. We'd like to learn more. Will you please reach out to us at 1-800-SENTARA (1-800-736-8272) or email 1800sentara@sentara.com so we can connect? - LM 

Jen Soininen Marcus's profile image
Jen Soininen Marcus 
recommend  Recommended
5 years ago

My kids have seen Dr. Stephens for over a decade. I love that she never talks down to kids and really seems to care about them as a whole person - sleep, exercise, school, interests, etc. 

Elizabeth Bracey's profile image
Elizabeth Bracey 
recommend  Recommended
5 years ago

Had a emergency at 11pm. Got there they check me in and took me right back to be seen by the ER Dr on call and nurses couldn’t be anymore nicer that work with me. 

Business response:

Hi Elizabeth, thank you for recommending Sentara BelleHarbour. Your kind words and feedback will be shared with the team. Best wishes! - LM 

Frequently asked questions about Sentara Martha Jefferson: Emergency Room

How is Sentara Martha Jefferson: Emergency Room rated?

Sentara Martha Jefferson: Emergency Room has a 3.7 star rating with 84 reviews. 

When is Sentara Martha Jefferson: Emergency Room open?

Sentara Martha Jefferson: Emergency Room is open now. It will close at 11:59 p.m.  

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