Sentara East Rockingham Health Center

Sharon S. 

on Birdeye

3 months ago

Carlie is the best She listens and takes the time to answer any questions I might have I'm missing her already Best wishes in all her future endeavors  

Donna B. 

on Birdeye

4 months ago

I recently had to call and make an appt for a test involving cellulitis in my leg. I tried 5 times and everyone just kept telling us someone would call us back, until the last time who we spoke with Daneisha. She was absolutely wonderful. She took care of the matter and did it professionally. Very nice to speak with. Sentara hopefully has enough sense to keep her around. Definitely deserves this review. I only do reviews when I totally think the person deserves it.  

Linda T. 

on Birdeye

11 months ago

I fractured my wrist in October of 2019 and was referred to Dr Hong.  I found him to be both professional and caring.  He spent time discussing my injury provided excellent care.  I would recommend him to anyone having a hand injury 

Angel B. 

on Birdeye

11 months ago

I'm a military veteran that was refered here by the Hampton Veterans Hospital and had a great initial experience. This office recently was not able to retain my physician and by the reviews looks like they are bleeding patients following his exit. Here is what I experienced. The front office staff uses repetitive circular logic and false chart sumaries to gloss over and divert your needs. It boils down to no options for in-person appointment for patients if one of thier diagnosis is fibromiasia, there is no clue where my ph... read more

Paulette C. 

on Birdeye

11 months ago

EXCELLANT customer service from the time I arrived until I was discharged. The staff were professional, knowledgeable, and made me feel like I was the most important person in the facility. I was frequently asked if there was anything else they could do to make me comfortable. Additionally, they were attentive to the needs for family or friends who were waiting. GREAT STAFF!!!! 

barbara i. 

on Birdeye

a year ago

I was a patent for 8 years Kristen my PA left that was treating me for headaches was she was great, After months l saw Colleen she was rude tge nerv block was very painful, she asked was l getting nerv block shots to get mussel relaxers treated me like a attic when l complained, l was asked not to return that's the treatment for a long time patent  

barbara i. 

on Birdeye

a year ago

I felt like my visit on August 1 with My PA was not a good visit l was treated rude and ask do l come for nerv block shots only to get muscle relaxers, l suffer Headaches and back neck pain, l have been using yall for years my old PA always gave me muscle relaxers never thought it was a problem, l have never had a addiction problem in my life, Colleen said she was going to refer me to pain management, l did call backed up for three months, I felt she had a attitude with me, my old PA Kristin was always on board to try diffe... read more

Kathy C. 

on Birdeye

a year ago

This office is not patient friendly at ALL. No compassion. Had an appt for a test which took months to get in the first place. Dealing with a screaming toddler trying to get out the door, ran a few minutes late. Dropped the child at sitter and called ahead to let them know I was a few mins behind. Well, that person never informed the front desk. Arrived 16 mins late, they have a 15 minute policy and would not see us. Really? But they have no problem making a patient wait longer than that when they arrive on time. Ge... read more

tracyd8@verizon.net 

on Birdeye

a year ago

Cannot say enough about Emily Conrad. She explained and demonstrated every exercise.  She was always giving words of encouragement.  I have used this facility many times and can truly say this time with Emily has been the best. Thank you Emily Conrad!!!