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Sendero Health Plans - Austin, TX

2.8
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About this business

Specialties Effective 7/1/17 IdealCare by Sendero Health Plans announces that it has changed the call tree and members can now select options for easier navigation on the customer service line (1-844-800-4693). Members can also use the member portal on the website to submit an email which will be answered promptly. History Established in 2011. Sendero Health Plans, Inc. ("Sendero") was formed in September 2011 as a new, not-for-profit organization in Central Texas to improve access to care for those covered by publicly-funde... read more

Location details

2028 E Ben White Blvd #400, Ste 400, Austin, TX, 78741, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
2.8185 reviews
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Scott T.'s profile image
Scott T. 
on Birdeye

4 months ago

https://www.statesman.com/story/news/local/2018/09/14/central-health-board-votes-to-shut-down-sendero-health-plans/9972898007/?fbclid=IwAR3ANNSxstVUOgvbK8myWODKkiatVy3XqzY17vygxQpY1iXid0RLTL_Dmy4 LOCAL Central Health board votes to shut down Sendero Health Plans Taylor Goldenstein tgoldenstein@statesman.com American-Statesman staff After years of financial instability for its nonprofit health insurance provider, Travis County’s health care district is shutting down Sendero Health Plans in the next two years, potentially f... read more

Ronnie C.'s profile image
Ronnie C. 
on Birdeye

2 years ago

MY NAME IS RONNIE CANADA AND I WANT TO SAY THANKS TO SENDERO AS THEY HELPED ME GET INTO REHAB (RECOVERY UNPLUGGED) AND NOW I HAVE A BETTER OUTLOOK TO LIVING A SOBER FREE LIFE AND HELPING OTHER'S WHO ARE STRUGGLING LIKE I DID. THANKS SENDERO Y'ALL SAVED MY LIFE AS WELL AS MENDED RELATIONSHIPS.❤❤❤❤❤❤❤ 

Daisy D.'s profile image
Daisy D. 
on Birdeye

5 years ago

Reading these reviews absolutely shocked me. I have had an awesome experience so far. I love that I have a personal case manager that answers all my questions and even helped me get my chemo approval. They have been great! 

Steve O.'s profile image
Steve O. 
on Birdeye

6 years ago

This is a review of the Sendero Health Plan under the Affordable Care Act. I submitted my premium and all paperwork by 8/18/2017 for $288.31. Hurricane Harvey hit Houston on 8/25/17 where they are headquartered. I called them today 9/1/17 to get my health insurance card and they said they have no record of me at all. So I just paid $288.31 for insurance that does not exist. It takes 30 minutes for anyone to pick up the phone and all they can do is take your name and number down and claim that someone will call you back wit... read more

Frequently asked questions about Sendero Health Plans

How is Sendero Health Plans rated?

Sendero Health Plans has a 2.8 star rating with 185 reviews. 

When is Sendero Health Plans open?

Sendero Health Plans is closed now. It will open on Friday at 9:00 a.m. 

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