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Self Storage Plus
- Consumer Services
- Rockville, MD
About this business
Location details
15750 Paramount Dr, Rockville, MD, 20855, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a refreshing experience with Self Storage Plus. We had some difficult times and drama after a family member passed away. Most companies would have used the opportunity to needle us with fine print, surprise fees and zero understanding of our situation. Self Storage Plus was very compassionate in dealing with us and I can't praise them enough for that.
Benicia she answered phone was professional and kind also the young Man his name Asman in Gaither RD. Storage was very helpful to sell and flow up also his manager the young lady helpful. Overall so far very good service.
Wrong lock. Called on Sunday memorial weekend. Call center. No return call. Had to book another storage. The. I tried calling to let them know on Tuesday. Call center. No reply. Had to call bank to dispute. SMH
I try my best not to leave places 1 star reviews, but this is one for the books..Very bad experience. Showed up to our storage unit. With the unclear instructions given to us by self storage we struggled to get through the gate for 20 mins. After that was over we found our unit, and immediately noticed strange guys hanging out in one of the units. Outside of the unit smelled like piss. And best of all our locker would not open. Immediately went to cancel, very difficult to get someone on the phone, secondly no response for d... read more
Frequently asked questions about Self Storage Plus
How is Self Storage Plus rated?
Self Storage Plus has a 3.5 star rating with 13 reviews.
When is Self Storage Plus open?
Self Storage Plus is closed now. It will open at 9:00 a.m.
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