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Self Storage Plus
- Consumer Services
- Reston, VA
About this business
With a convenient location and flexible gate and office hours, Self Storage Plus in Reston, VA is dedicated to helping busy people like you store your belongings and maintain peace of mind while doing so in a safe and secure storage facility. Our storage facility offers a convenient solution for residents of the 20190 area of Reston, VA. We are located just off Dulles Access Rd (267), north of Sunset Hills Rd, a convenient trip for those near Issac Newton Square. We aim to serve our community with convenient, flexible option... read more
Location details
1808 Michael Faraday Ct, Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Their customer agent at the desk (Tavis) helped walk us through the process and the details of the contract, and showed us the storage spaces. Very well organized and efficient process. We felt confident with Self Storage because it was so clean, climate controlled, and easy to access. I would recommend to anyone!
It's impossible to get anyone to return a call or an email to schedule a move-out. I'm still being charged for my unit despite having moved out, and I've left countless voicemails with the local office to figure out what needs to be done to end my lease.
If it weren’t for Tavis, I honestly don’t know how this location would function. He is the definition of professional — calm, courteous, and unflappable even when juggling multiple customers and situations at once. I’ve seen him handle everything from checking in new renters, answering detailed questions, cleaning the bathrooms, and resolving issues on the spot, all without missing a beat. He treats everyone with respect, listens carefully, and somehow makes each person feel like a priority even when the office is busy. Tavi... read more
We have been Self Storage Plus customers since March 3 years ago (now August), and the experience has gone downhill fast. What began at around $100/month has ballooned to $226, then $346 for the exact same unit — without any clear communication. That’s a 246% increase in just three years. When I tried to resolve the issue, I was told the only way to get back to the original rate was to move all of our belongings into a “new” unit down the hall under my name instead of my husband’s. This kind of bait-and-switch feels dishones... read more
I have tried calling this facility three times, sent an email, and then left an inquiry on the webpage. Have received zero communication with them in regards to picking up a storage unit.
Frequently asked questions about Self Storage Plus
How is Self Storage Plus rated?
Self Storage Plus has a 4.4 star rating with 160 reviews.
When is Self Storage Plus open?
Self Storage Plus is closed now. It will open tomorrow at 9:30 a.m.
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