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SecureTronics
- Security Systems
- Keizer, OR
About this business
Location details
4827 River Rd N, Keizer, OR, 97303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to Midnight | |
| Sat | Closed | |
| Sun | Closed |
Absolutely terrible company and the office manager has a major attitude problem. I find it absurd that Brinks has a contract with a company with ONE technician and doesn’t have an emergency team when their technician set up something wrong. Not even 30 minutes after their technician spent 5 hours installing my equipment, we had an ear piercing alarm going off for 24 hours and this company told me I would have to wait 3 more days to get it fixed! Hoping something puts this disgrace of a company out of business.
They canceled my appointment 2 months ago and made me wait for an appointment for this morning. So far nobody showed up and I can’t even get a person to answer my phone calls.
BEWARE! Absolutely horrible service. The only technician/servicer of Brinks in the area. Came out in July and said they would have to come back to complete service, couldn't schedule us until September. Missed the appointment. Called and got an October appt, they no-showed again. When I notified the company, they said they would reschedule us for FEBRUARY 28. When I called Brinks to request a new technician, they said that this was the only option and that Securtronics would follow up within 48 hours. They never called. Canc... read more
Like others have stated. Securetronics technicians come out unprepared and sometimes unwilling to do the jobs you scheduled them to do. They make excuses like blaming the security monitoring company. That excuse doesn't fly when you talk to their office repeatedly discussing the work that is going to be scheduled. How do you show up to the job and not know what you're supposed to do? I can't count how many times they've come out and left with my system not fully operational. Securetronics is single-handedly convinced me to d... read more
Took a month to get an appointment, and when the tech arrived he didn’t have the needed gear. They scheduled a new appointment to install, which took another month. The Securetronics tech never showed, and no one called to follow up. After rescheduling thru Brinks because Securetronics wasn’t answering the phone, we have another appointment. A third month will have gone by before we have our alarm fixed - if they show. Brinks, unfortunately, insists on using them. I am dropping Brinks and will caution anyone from using them ... read more
Frequently asked questions about SecureTronics
How is SecureTronics rated?
SecureTronics has a 2.5 star rating with 8 reviews.
When is SecureTronics open?
SecureTronics is closed now. It will open at 9:00 a.m.
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