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Secure Self Storage
- Self Storage
- New Castle, DE
About this business
Location details
1020 Bear Rd, New Castle, DE, 19720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worse experience ever! A business came in and purchased and it went down hill from there. Unit prices were raised twice in a two month period with no notice. You can’t get ahold of anyone in the office ever. Leave messages and they go unanswered. Directed to go to website cause they have no corporate number, those inquiries go unanswered as well. They haven’t maintained any of the property. Didn’t remove snow and ice this winter and couldn’t get in or out of unit. Looks like slum lords have purchased this storage business. B... read more
Every month since new ownership, which clients were never informed, it has been a hassle. Trying to make an online payment never seems to work the same way month after month. Very disappointing and frustrating after renting from them for several years.
Horrible customer service. They are rarely in the office and they don’t answer the phones.
A little chaotic due to the switch of companies but the girl at the office is always a big help. Just annoying at first I was calling the old number forever until I went in and spoke to them. We should have been notified of the change but other than that no complaints.
Frequently asked questions about Secure Self Storage
How is Secure Self Storage rated?
Secure Self Storage has a 4.2 star rating with 114 reviews.
When is Secure Self Storage open?
Secure Self Storage is closed now. It will open tomorrow at 9:00 a.m.
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