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Secure Lock Mini Storage

2.7

About this business

Location details

2547 McCool Road, Portage, IN, 46368, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.729 reviews
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Jessica P's profile image
Jessica P 
on Google
a month ago

Kim and Matt have been so helpful! The grounds looked great the unit was so clean and they provided pallets as well if needed to keep items elevated. Highly recommend this place the new management cares and it's so nice to actually get to talk to a real person when you call. 

Brady Bain's profile image
Brady Bain 
on Google
2 months ago

Been with them over two years never got a proper gate code so I can’t even get in to get my stuff and there no customer service to talk to to even get in but they make sure to email you about your monthly payment worse place ever even with the new company switch wouldn’t be surprised if they threw all my stuff out from their negligence of being able to answer a phone or call customers back 

Alyssa Klootwyk's profile image
Alyssa Klootwyk 
on Google
5 months ago

This place doesn’t want money I guess because they won’t answer their phones for any payment methods and it doesn’t let you pay online. It sure does charge me every month though so the bill keeps going up. Worst customer service I’ve ever experienced. 

Tamara Hayes's profile image
Tamara Hayes 
on Google
5 months ago

I am a current client trying to reach anyone related to this business. You are making it impossible to pay you! My mailed payment was just returned by the post office, marked as vacant? You don’t answer phones or emails. Your website won’t let me pay. Please contact me asap! 

Edgar Mars Dorsey Jr.'s profile image
Edgar Mars Dorsey Jr. 
on Google
6 months ago

I needed to give this review because I can't get in contact with any one on the phone nor the website for months now. No customer service seems to exist or no one cares. 

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Frequently asked questions about Secure Lock Mini Storage

How is Secure Lock Mini Storage rated?

Secure Lock Mini Storage has a 2.7 star rating with 29 reviews. 

When is Secure Lock Mini Storage open?

Secure Lock Mini Storage is open now. It will close tomorrow at 12:00 a.m.  

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