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Secret Essence
- Gift Shops
- Hyattsville, MD
About this business
Location details
3500 East-West Hwy, Hyattsville, MD, 20782, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This Victoria who called my daughter was THE MOST UNPROFESSIONAL PERSON. After she was rude to her on the call, of course I got on the line and raised hell. Who knows what she said while yelling and screaming but rest assured that after almost 10 years, I would NEVER SHOP THERE AGAIN. While Covid 19 is stressing everyone out, the best thing to do is communicate. The next best thing is to TAKE OWNERSHIP of when you mess up. Ignoring emails from your customers is the worst and behaving as if you spent the $21.50 is hilarious. ... read more
They were great while in PG Plaza. But please do not order their products online. I ordered a few boxes of incense on April 30th. A week later, I sent an inquiry of when my order would be arriving. The owner replied stating this: "Orders are taking longer times to process during the pandemic. I'm only allowed in my mall by appointment only, once a week to pickup merchandise to process for shipping at my home. Hopefully this will be over soon. Your order will be picked up from the mall today, then processed at my home before ... read more
All oils pure!! Not watered-down!! We love and miss you Vanessa! We gonna keep this thing going!!
Love love love them!! Great products great customer service!!
Frequently asked questions about Secret Essence
How is Secret Essence rated?
Secret Essence has a 4.8 star rating with 23 reviews.
When is Secret Essence open?
Secret Essence is open now. It will close at 6:00 p.m.
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