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Second Home
- Used, Vintage & Consignment
- Alameda, CA
About this business
Location details
2524 Santa Clara Ave, Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:30 p.m. | |
| Tue | 10:00 a.m. to 5:30 p.m. | |
| Wed | 10:00 a.m. to 5:30 p.m. | |
| Thu | 10:00 a.m. to 5:30 p.m. | |
| Fri | 10:00 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
decent suburban mom style furniture
Unfortunately, I was extremely disappointed by my visit to this shop. I received extremely poor customer service which made me feel like my person (and my money) were unwelcome. The two employees refused to acknowledge (greet, answer questions, etc.) me and my mother, two women of color, but loudly and warmly welcomed in a white woman shortly thereafter. I have no idea if the poor customer service I received was rooted in racism; I can only share what I observed. The selection of furniture and knick knacks on display was pro... read more
These people are dubious. I’ve brought items in to sell, and was told they’re either “too new” or “too old” or “too high-end.” Upon inspection of other items in the store, it seems they have no problem selling others like it. These other recent reviews aren’t wrong. I hate that these people are in my neighborhood. I smell discrimination, in spite of their B.S. “all are welcome” performative plaque in the window.
I am deeply disappointed with my experience just now. Two women were talking, I politely interrupted to ask for a price and the one sitting on the counter (older Caucasian woman with short grey hair) looked me up and down and didn’t respond. While the other woman (shorter Caucasian woman with a brownish bob cut) got smart with me and said I don’t know what you’re talking about, as I was only pointing in a general direction (mildly understandable but the way it was said was incredibly rude) … this place will only get two star... read more
Similar to other commentary - the team is very rude and makes customers feel unwelcomeD or as if you're an imposition. Sadly, people excuse their nasty behavior in exchange for deals - not me, I'm not the one!!
Frequently asked questions about Second Home
How is Second Home rated?
Second Home has a 4.3 star rating with 100 reviews.
When is Second Home open?
Second Home is open now. It will close at 5:30 p.m.
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