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Second Cup Café

3.3

About this business

From our humble beginning in 1975 as a kiosk in a shopping mall, selling only whole bean coffee, Second Cup Coffee Co.™ has become the largest Canadian specialty coffee retailer. Our goal is to be the best. For us, that means putting coffee at the core of business, focusing on quality, innovation and creating an individual experience for our customers. With innovation, sustainability and a focus on the community in our DNA and in our beans, we know you’ll want a Second Cup. 

Location details

Shopping Centre, 100 Bayshore Dr Level 1, Nepean, ON K2B 8C1, Canada, 100 Bayshore Dr Level 1, Nepean, ON, K2B 8C1, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.3178 reviews
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ed id's profile image
ed id 
on Google
2 weeks ago

Croissant wasn't fresh, causing upset stomach. Cappuccino okay though. Overpriced overall. 

Helena Alena's profile image
Helena Alena 
on Google
a month ago

The owner takes the tips. I asked the owner and he said 50% of the tip is mine as my business is costly. For this reason, I did not tip. 

Justine White's profile image
Justine White 
on Google
a month ago

Brutal customer service 

Sultan Shaikh's profile image
Sultan Shaikh 
on Google
a month ago

If I could give zero stars, I would. I’ve been a regular customer at this Second Cup, always buying coffee while I sit and work. But today was an awful experience. I had just sat down with my employee—barely five minutes in—when the owner came over, nodding his head in disapproval and rudely telling me I couldn’t sit there without buying coffee first. I understand it’s a business, and I always make a purchase, but the way he handled it was completely unprofessional and embarrassing in front of other customers. A simple, poli... read more

Limit Less's profile image
Limit Less 
on Google
2 months ago

Terrible coffee. Stingy, rude owner. Ordered an iced coffee, he put like 3 ice cubes in it, when I asked for more ice he said we charge extra for it 😂 Mind you, I had already paid $18 bucks for the drinks and now he's willing to charge me more for ice 🤦🏻‍♂️ stingy owners please learn customer service. 

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Frequently asked questions about Second Cup Café

How is Second Cup Café rated?

Second Cup Café has a 3.3 star rating with 178 reviews. 

When is Second Cup Café open?

Second Cup Café is open now. It will close at 8:00 p.m.  

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