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Sears Parts & Repair Center

2.8

About this business

Sears Home Services has over 6,000 expert technicians providing both product maintenance and repair solutions. Our technicians are industry trained, well-respected and will help keep your products running longer and working right in no time. We are America's #1 appliance services provider -wherever you bought it, we’ll repair it. 24/7 Customer Support. What to expect: Call before we arrive, Estimate before we begin work, 90 day satisfaction guarantee on parts and labor. We’re the largest appliance services provid... read more

Location details

2270 Valley View Ln, Dallas, TX, 75234, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.834 reviews
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Planoguy12's profile image
Planoguy12 
13 years ago

What a joke! – These people are worst than most corporations in America today. They have a phone number to their parts store, but won't answer the phone. You can't check to see if a part is available before driving to pick it up. This is FREAKING Dallas ... who drives less than 30 miles to get to anything! The online parts people are also rude and state you have to call them. But what if I want to pick it up????? 

beaujames's profile image
beaujames 
13 years ago

BEWARE – If you like clerks that threaten bodily harm & tell you that you need not shop at Sears...this the store for you! I made 2 trips to exchange a part that this parts center had given me in error. It was over the limit on their return policy, although it was their mistake & they refused to do anything about the situation. I was indignate & made my opinion know, at which time the clerk (in front of his manager) became abusive and threatened to "kick my A_ _" This is absurd...no wonder Sears has been lagging in the marke... read more

Julie Co's profile image
Julie Co 
13 years ago

Worst Customer Service – The only reason that I am giving them one star is because it is required. I will never use them again. I had the worst experience with them. The techician that came out would not give me his name, card or his supervisors name. When I went out to his truck to write down his license plate and license number he finally gave me his card. He was extremely rude. This is the last place that I will ever go to if I need to service appliances! DO NOT USE! 

Frequently asked questions about Sears Parts & Repair Center

How is Sears Parts & Repair Center rated?

Sears Parts & Repair Center has a 2.8 star rating with 34 reviews. 

When is Sears Parts & Repair Center open?

Sears Parts & Repair Center is closed now. It will open on Monday at 9:00 a.m. 

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