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Sears Optical

2.7

About this business

Location details

2180 Tully Rd, San Jose, CA, 95122, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
2.77 reviews
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Matthew Gabayan's profile image
Matthew Gabayan 
6 years ago

Over the past seven months I have had the worst experience here with their optometrists I have ever experienced in my life. And I have been wearing contacts since I was a teenager, for a total of 15 years and never had issues like these before. I first went in to see an optometrist in January, 2019 for contact lenses and received a bad prescription. I called the office and an associate told me maybe one of the lenses was bad and I could try opening another one to see if it would be better, because my left eye went in and out... read more

Peggy Leedeman's profile image
Peggy Leedeman 
6 years ago

So far I’ve had the worse experience trying to get someone to answer the damn phone. I’ve had to call back repeatedly but still no one picked up !! This ,on different days and different times of day !!! I called the one and ONLY number available which gives you a Robo prompter and requested customer service...NO such department but did have Human Resources and someone from “parts” department answered who kindly walked over to optical and someone finally picked up ! She was very helpful, I made my appointment but now it’s dej... read more

Eddie Garcia's profile image
Eddie Garcia 
7 years ago
Todd Monroe's profile image
Todd Monroe 
7 years ago

I'm picking my glasses up today when they open. I'm excited. The staff here is great, polite, friendly, and extremely nice. Customer service is TOP NOTCH! A+++++++ I was seen by the Dr. and she is amazing! Answered my absurd questions and explained things to me about my eyes in a way I'd understand. I recommend this place. I really do. I'm not just being nice, this is sincere. Thank you Sears Optical! "See" you when you open! And you're open on a Sunday!!! You rock! 

YEIMY MEZA's profile image
YEIMY MEZA 
8 years ago

Frequently asked questions about Sears Optical

How is Sears Optical rated?

Sears Optical has a 2.7 star rating with 7 reviews. 

When is Sears Optical open?

Sears Optical is closed now. It will open at 11:00 a.m. 

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