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Sears Hometown Store

4.3

About this business

Specialties Our locally owned and operated Sears Hometown Stores offer a wide selection of products and services, including home appliances, mattresses, tools, grills, patio and power lawn and garden. Hometown Stores carry trusted Sears brand products, such as Kenmore, Whirlpool, Maytag, Kitchenaid, Craftsman and DieHard, as well as a wide assortment of other national brands. Our independently owned Hometown Stores are designed to serve your local community with great selection, convenient services, and friendly associates. ... read more

Location details

2601 Central Avenue, Dodge City, KS, 67801, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.3121 reviews
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Dallas Morrow's profile image
Dallas Morrow 
5 years ago

We ordered a refrigerator and stove on October 7 to have it delivered on October 11, because they were fully booked. They called on the 11th to tell me the stuff is on back order, when really, they put the wrong order date! So we had had to wait another week to get our appliances. They were supposed to install our refrigerator, and all they did was unwrap it and plug it in. They didn't even hook up the water! They just brought in our stove since they couldn't install gas, and failed to mention that we would need to purchase ... read more

Stan Downey's profile image
Stan Downey 
5 years ago

Jeff and Sammi are the best. They always take care of us no matter what we purchase. Thanks! 

Eva Lopez Muñoz's profile image
Eva Lopez Muñoz 
5 years ago

Sears has been such a wonderful and helpful place! Very friendly people and great deals! 

Mary Slusser's profile image
Mary Slusser 
5 years ago

Very professional and friendly people. I would recommend them to all my family and friends. If you want to be treated like family shop at Sears Hometown Store. 

Brenda Newton's profile image
Brenda Newton 
5 years ago

I have purchased all my appliances from Jeff and Sammy...they have been AWESOME to work with and they follow up with us to make sure everything is working for our household!! VERY competitive pricing...actually less than any we found!! Really appreciate our local Sears store!! 

Ashley Barnett's profile image
Ashley Barnett 
5 years ago

Great customer service! 

Nikki Dirks's profile image
Nikki Dirks 
5 years ago

Great people and amazing service! Helped me find the perfect refrigerator when ours broke down and delivered and installed it speedy fast! 

Levi Steele's profile image
Levi Steele 
5 years ago

As local general contractor is dodge city I refer all my clients to Sears! Great service, great products and amazing pricing what more can you ask for! Well I recently had to replace my dishwasher so I went right up to Sears personally. I ordered one last Saturday it was delivered Monday as promised, I actually completed the install but their install pricing was pretty darn good! I just enjoy tinkering so I did it..... On the first load I had to keep opening it up to make sure it was working the dishwasher is so quiet it is ... read more

James Eckles's profile image
James Eckles 
5 years ago

I am having an issue with sears hometown store in dodge city. I returned a refrigerator on 7/16/14 and the manager Jeff hasn't refunded my money as of 7/31/14. I have left three messages and called many times, the manager Jeff has yet to call me back or accept one of my calls. I have no clue what the problem is? So far I have filed a better business bureau complaint, fraud/ billing dispute with visa, and a dispute with sears home office. If I see no resolution, or at least a call back, I guess I will be calling the police an... read more

Frequently asked questions about Sears Hometown Store

How is Sears Hometown Store rated?

Sears Hometown Store has a 4.3 star rating with 121 reviews. 

When is Sears Hometown Store open?

Sears Hometown Store is open now. It will close at 9:00 p.m.  

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