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Sears Hometown Store

4.5

About this business

Sears Hometown Store in Cleveland, TX is the local destination for major appliances including washers, dryers, refrigerators, dishwashers, and more! Also shop home goods including vacuums, hardware, and electronic needs, as well as a great selection of lawn & garden products including tractors, snow-blowers and mowers. 

Location details

638 East Houston Street, Cleveland, TX, 77327, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun1:00 p.m. to 6:00 p.m.
4.5133 reviews
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Rusty Smith's profile image
Rusty Smith 
4 years ago

I now know why Sears has been closing stores. The worst products and customer service I have ever encountered. Bought a new washer didn’t last a month had a repairman come Oder a part and schedule repair service two weeks later. Part was never ordered repairman didn’t show up. Spent 4 weeks trying to get replacement instead of repair, no luck with Sears. Sears Hometown store Cleveland Tx. where it was purchased would not help me with a replacement unless I had purchased exten… See more 

Rusty Smith's profile image
Rusty Smith 
4 years ago

I now know why Sears has been closing stores. The worst products and customer service I have ever encountered. Bought a new washer didn’t last a month had a repairman come Oder a part and schedule repair service two weeks later. Part was never ordered repairman didn’t show up. Spent 4 weeks trying to get replacement instead of repair, no luck with Sears. Sears Hometown store Cleveland Tx. where it was purchased would not help me with a replacement unless I had purchased extended warranty. Can’t believe a business will sell p... read more

Brady Perkins's profile image
Brady Perkins 
4 years ago

I go in to Sears in Cleveland on 09/02/20 to get a new washer, and an employee runs out of the back... Theres no hello, no how are you, he stated, "Do you have a mask?!" I said "No", so he said then you can't shop here, you have to leave... lol... okay I said, have a good day. So instead of spending the $675 i was going to spend at Sears, I went to the mom & pop appliance store right down the street, got the used washer, same size for $165... Im sorry but this is America, the mask thing was for 14 day in order to straighten ... read more

Danielle Statum Ornelas's profile image
Danielle Statum Ornelas 
recommend  Recommended
5 years ago

great group of employees here. new owner who is hands on and ready to help our community! 

Kristine Owens Myers's profile image
Kristine Owens Myers 
6 years ago

Great selection of items, friendly knowledgeable staff... 

Jim Carson's profile image
Jim Carson 
6 years ago

Best products, best prices and best service! 

Charlie Rice's profile image
Charlie Rice 
6 years ago

We have a great selection of riding mowers in stock! 

Jayme Krystine's profile image
Jayme Krystine 
6 years ago

Great place to shop. Love it. 

Teresa DeSpain Clifton's profile image
Teresa DeSpain Clifton 
6 years ago

Sears Hometown store is the place to go! Friendly, helpful staff helped us with our lawn mower needs. When the one we were inquiring about wasn’t available Ray and Kristine didn’t stop until we left with something we were happy about! If you are in the need of a lawnmower or appliance give them a call!! 

Frequently asked questions about Sears Hometown Store

How is Sears Hometown Store rated?

Sears Hometown Store has a 4.5 star rating with 133 reviews. 

When is Sears Hometown Store open?

Sears Hometown Store is closed now. It will open at 1:00 p.m. 

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