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Sears Home Services
- Contractors
- Fond du Lac, WI
About this business
Location details
757 W Johnson St, Fond du Lac, WI, 54935, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sears Home Services (SHS) was assigned to me by American Home Shield (AHS), a home appliance insurance company. Our Clothes washer quit on us on March 2. I filed a claim with AHS and was assigned to SHS immediately, with a repair date of March 6. SHS asked, and I gave them details and photos of the washer issue. On March 6, I received a text from SHS saying that we were rescheduled to March 20 and that they were ordering a part for the washer. On March 16, I received a text saying the repair was still on for March 20, but th... read more
If you have a service dog or a disability, never use their service. My mother’s stove top does not work and for Christmas I hired their service to come and fix. I am in the United States Marine Corps and I have a PTSD service dog that is by my side 24 seven. When the technician came to the door, he refused to provide me any service because I had a dog, telling me my dog had to be separated from me. When I declined and told him he was a service dog, he shut the door in my face and walked away without further conversation. He ... read more
Tried working with them for a washer repair and they had to reschedule twice, each time moving the appointment 2 months out. Each time I call them, they are unable to help or escalate. Terrible service and unable to keep technicians.
Was looking but didn't buy anything
Frequently asked questions about Sears Home Services
How is Sears Home Services rated?
Sears Home Services has a 1.8 star rating with 4 reviews.
When is Sears Home Services open?
Sears Home Services is closed now. It will open tomorrow at 9:00 a.m.
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